Appcues vs Toonimo
Appcues
appcues.com
Toonimo
toonimo.comSide by side
| Figure | Appcues | Toonimo |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Digital Adoption Platforms | 8.2 (#7) | 7.4 (#24) |
| Analytics | Appcues Analytics provides trends, funnels, paths, retention curves, contextualized events, segments, dashboards, reports, and AI analysis. | Analytics include conversion and completion metrics, bounce rates, time on page, click-through rates, and platform-specific details. |
| Integrations | Appcues offers native integrations including Salesforce, HubSpot, Intercom, Slack, Mixpanel, and Heap, plus MCP, webhooks, API, and Zapier connections. | Toonimo says it supports 26+ integrations, including Salesforce, SAP, Oracle, Workday, Microsoft Dynamics, and ServiceNow. |
| Security | Appcues states that customer data is encrypted in transit and at rest, with annual SOC 2 audits and annual third-party penetration tests. | Toonimo's Trust Center lists SOC 2 Type II and ISO 27001 assurance and an annual independent penetration test for its commercial program. |
| Support | Every customer receives implementation services, onboarding support, a dedicated experience manager, and ongoing access to the support team. | All plans include guided onboarding and technical support, while Enterprise Plus adds a professional services team and SLA with priority support. |
Plans
Toonimo
- EnterprisePriced on request
- Enterprise PlusPriced on request
- ProfessionalPriced on request
In their own words
Appcues
Appcues helps teams create in-product experiences for onboarding users, encouraging feature adoption, collecting feedback, and reducing support requests without engineering help for every change. Its formats include Flows, Checklists, Launchpads, Banners, Pins, NPS and Surveys, and Workflows. A Chrome extension, Appcues Builder, creates Flows, Pins, and Banners; Appcues Studio is a web dashboard for other experience types, targeting, themes, analytics, and administration. Mobile support covers native iOS and Android apps as well as React Native, Flutter, and Ionic through a mobile SDK. Mobile experiences include Flows, Surveys, Embeds, and push notifications, with targeting, translation, themes, and analytics. Appcues Analytics offers trends, funnels, paths, retention curves, contextualized events, segments, dashboards, reports, and AI analysis. Appcues AI is included on every plan and can plan, troubleshoot, build, segment, and analyze experiences using Appcues data. Pricing is on request; a free trial requires no credit card.