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SPECIFICTION
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Toonimo

toonimo.com

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Spec score 7.4 #24 of 29 in Digital Adoption Platforms

Spec sheet

Product
Toonimo is a digital adoption and on-site guidance platform that helps businesses increase conversions and reduce support costs through animated guides, virtual assistants, and personalized onboarding.Read 4 Oct 2026 · toonimo.com
Intended users
Toonimo describes its customers as enterprises and lists use across employee training, customer support, e-commerce, education, financial services, healthcare, government, and other sectors.Read 4 Oct 2026 · toonimo.com
Deployment
Deployment options include SaaS, self-hosted rule engine, single-tenant private cloud with bring-your-own-key encryption, and on-premise installations that can operate without external internet.Read 4 Oct 2026 · toonimo.com
Trial
The pricing FAQ says Toonimo offers a guided proof of concept with sample walkthroughs built for a prospective customer's application rather than describing a free trial.Read 4 Oct 2026 · toonimo.com
Integrations
Toonimo says it supports 26+ integrations, including Salesforce, SAP, Oracle, Workday, Microsoft Dynamics, and ServiceNow.Read 4 Oct 2026 · toonimo.com
Security
Toonimo's Trust Center lists SOC 2 Type II and ISO 27001 assurance and an annual independent penetration test for its commercial program.Read 4 Oct 2026 · toonimo.com
Support
All plans include guided onboarding and technical support, while Enterprise Plus adds a professional services team and SLA with priority support.Read 4 Oct 2026 · toonimo.com
Headquarters
New York City, United StatesRead 28 Sep 2026 · toonimo.com
Founded
2013Read 28 Sep 2026 · toonimo.com
Analytics
Analytics include conversion and completion metrics, bounce rates, time on page, click-through rates, and platform-specific details.Read 4 Oct 2026 · toonimo.com
Authoring
A no-code WYSIWYG editor lets teams create personalized walkthroughs and engagements without technical skills.Read 4 Oct 2026 · toonimo.com
Automation
The platform includes robotic process automation, and its Shadow Agents can learn recurring workflows and ghost-fill forms before graduating to RPA.Read 4 Oct 2026 · toonimo.com
Company history
Toonimo says it was founded in 2013 and has offices in New York, Tel Aviv, and Tokyo.Read 4 Oct 2026 · toonimo.com
Guidance
Its patented audio-visual guidance combines real human voice, animated visual cues, and interactive step-by-step walkthroughs.Read 4 Oct 2026 · toonimo.com
Security status
The Trust Center describes FedRAMP 20x Class C as a certification path and says its marketplace listing was submitted while some planned security work remains underway.Read 4 Oct 2026 · toonimo.com

Plans and prices

Enterprise Priced on request Custom / contact us · Everything in Professional · RPA & process automation · A/B & split URL testing · Per-user analytics & custom reports · SSO & role-based access control · Multiple environments · Dedicated success manager · Private cloud or on-premise Read 4 Oct 2026 · toonimo.com
Enterprise Plus Priced on request Custom / contact us · Everything in Enterprise · Chat & Voice Bots · Mobile native app support · Desktop application support · Professional services team · Custom integrations via API · SLA & priority support · On-premise configuration Read 4 Oct 2026 · toonimo.com
Professional Priced on request Custom / contact us · Audio-visual walkthroughs · Knowledge base & search · Basic analytics dashboard · Multi-language support · Email support · SaaS deployment Read 4 Oct 2026 · toonimo.com

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