Inline Manual vs Toonimo
Inline Manual
inlinemanual.com
Toonimo
toonimo.comSide by side
| Figure | Inline Manual | Toonimo |
|---|---|---|
| Price from | $3/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 7.4 (#24) |
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | Analytics include conversion and completion metrics, bounce rates, time on page, click-through rates, and platform-specific details. |
| Automation | Automation can launch content automatically and perform click shortcuts for repetitive workflows. | The platform includes robotic process automation, and its Shadow Agents can learn recurring workflows and ghost-fill forms before graduating to RPA. |
| Company history | The official homepage says the product has been built since 2012 and is used by more than 500 companies. | Toonimo says it was founded in 2013 and has offices in New York, Tel Aviv, and Tokyo. |
| Founded | 2012 | 2013 |
| Headquarters | London, England | New York City, United States |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | Toonimo says it supports 26+ integrations, including Salesforce, SAP, Oracle, Workday, Microsoft Dynamics, and ServiceNow. |
| Product | Inline Manual is a Digital Adoption Platform for creating interactive walkthroughs, tooltips, and support articles inside a customer’s app. | Toonimo is a digital adoption and on-site guidance platform that helps businesses increase conversions and reduce support costs through animated guides, virtual assistants, and personalized onboarding. |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | Toonimo's Trust Center lists SOC 2 Type II and ISO 27001 assurance and an annual independent penetration test for its commercial program. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | All plans include guided onboarding and technical support, while Enterprise Plus adds a professional services team and SLA with priority support. |
| Trial | The free trial lasts 14 days, requires no credit card, and access to content and sites is restricted after the trial unless a subscription is set up. | The pricing FAQ says Toonimo offers a guided proof of concept with sample walkthroughs built for a prospective customer's application rather than describing a free trial. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
Toonimo
- EnterprisePriced on request
- Enterprise PlusPriced on request
- ProfessionalPriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.