Appfigures vs SmartCustomer
Appfigures
appfigures.comSmartCustomer
smartcustomer.comSide by side
| Figure | Appfigures | SmartCustomer |
|---|---|---|
| Price from | $7.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 15 | 4 |
| Spec score · Review Management Software | 9.0 (#12) | 7.7 (#108) |
| Analytics | Universal Analytics combines downloads, revenue, subscriptions, and reviews from app stores in one dashboard. | Its Insights dashboard reports review sources, star ratings, review activity, buyer sentiment, trending topics, keyword groups, and geographic data. |
| API | The REST API is available at api.appfigures.com/v2 and exposes sales, advertising, app, in-app-purchase, book, rank, review and featuring data. | The REST API supports review management, automated messages and review requests, data access, and displaying reviews on a website. |
| Founded | LinkedIn lists Appfigures as founded in 2009. | 2006 |
| Free plan | Yes | Yes |
| Headquarters | New York, New York, United States | Menlo Park, California, United States |
| Integrations | Named integrations include Apple Ads, Facebook Audience, Instagram, Google Ads, AppLovin, Unity Ads, Mintegral, Slack, Dropbox, Microsoft Flow, Power BI, Looker Studio and other dashboard tools. | Listed integrations include Shopify, BigCommerce, Adobe Commerce, WooCommerce, Google Seller Ratings, Google Product Reviews, Zendesk, and LoyaltyLion. |
| Support | The pricing page lists email support and live chat, with account managers, invoice billing, and custom MSAs marked for Enterprise. | Existing customers are invited to contact SmartCustomer directly by email for help. |
Plans
Appfigures
- FreeFree
- Connect$9.99 a month
- Monitor$44.99 a month
- Optimize$149.99 a month
- Boost$599.99 a month
- Amplify$999.99 a month
- StarterFree
- Connect$7.99 a month
- Monitor$35.99 a month
- Optimize$119.99 a month
SmartCustomer
- AcceleratePriced on request
- AscendPriced on request
- CustomPriced on request
- LiftoffPriced on request
In their own words
Appfigures
Appfigures brings app store sales, advertising data, reviews and rank updates into a reporting platform for mobile app developers. Universal Analytics combines downloads, revenue, subscriptions and reviews from app stores in one dashboard. App Intelligence provides estimated downloads and revenue, rankings, keywords, SDK information and competitor research. Its ASO tools support keyword discovery, rank tracking and metadata optimization. Review features consolidate feedback, support translation and filtering, and let users reply within the platform. Listed integrations include Apple App Store Connect, Google Play, Firebase, Stripe, ad networks such as AdMob and AppLovin, and dashboards including Power BI and Databox. An API can connect users to Appfigures data for reports and workflows. The free plan costs nothing and allows five connected apps. A free trial unlocks Optimize plan features, requires no credit card and changes to the free plan when it expires; no duration is stated. Appfigures Mobile is free for members and shows revenue, ad spend, reviews, downloads, ratings and subscriptions.
SmartCustomer
SmartCustomer has no write-up on Specifiction yet; its figures are above.