Appfigures vs Superchat
Appfigures
appfigures.comSuperchat
superchat.comSide by side
| Figure | Appfigures | Superchat |
|---|---|---|
| Price from | $7.99/mo | €89/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 15 | 6 |
| Spec score · Review Management Software | 9.0 (#12) | 9.3 (#2) |
| API | The REST API is available at api.appfigures.com/v2 and exposes sales, advertising, app, in-app-purchase, book, rank, review and featuring data. | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. |
| API authentication | API authentication supports personal access tokens, OAuth 2.0 and HTTP authentication with client keys; requests must use HTTPS. | API calls use an X-API-KEY header over HTTPS, and the documented token currently has global read and write scope. |
| Founded | LinkedIn lists Appfigures as founded in 2009. | 2020 |
| Free plan | Yes | Yes |
| Headquarters | New York, New York, United States | Berlin, Germany |
| Integrations | Named integrations include Apple Ads, Facebook Audience, Instagram, Google Ads, AppLovin, Unity Ads, Mintegral, Slack, Dropbox, Microsoft Flow, Power BI, Looker Studio and other dashboard tools. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Rating on Capterra | 4.5 out of 5 from 4 reviews | 4.8 out of 5 from 316 reviews |
| Rating on G2 | 4.0 out of 5 from 18 reviews | 4.6 out of 5 from 121 reviews |
| Rating on Trustpilot | 3.2 out of 5 from 1 review | 4.5 out of 5 from 613 reviews |
| Review management | Users can collect reviews, translate them, search and filter them, receive alerts, reply directly and use reply templates. | Users can combine Google, ProvenExpert, Trustpilot and other review portals, send invitations and monitor ratings centrally. |
| Support | The pricing page lists email support and live chat, with account managers, invoice billing, and custom MSAs marked for Enterprise. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
| What it does | Appfigures centralizes app-store sales, advertising data, worldwide reviews and rank updates for mobile developers. | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. |
Plans
Appfigures
- FreeFree
- Connect$9.99 a month
- Monitor$44.99 a month
- Optimize$149.99 a month
- Boost$599.99 a month
- Amplify$999.99 a month
- StarterFree
- Connect$7.99 a month
- Monitor$35.99 a month
- Optimize$119.99 a month
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Appfigures
Appfigures brings app store sales, advertising data, reviews and rank updates into a reporting platform for mobile app developers. Universal Analytics combines downloads, revenue, subscriptions and reviews from app stores in one dashboard. App Intelligence provides estimated downloads and revenue, rankings, keywords, SDK information and competitor research. Its ASO tools support keyword discovery, rank tracking and metadata optimization. Review features consolidate feedback, support translation and filtering, and let users reply within the platform. Listed integrations include Apple App Store Connect, Google Play, Firebase, Stripe, ad networks such as AdMob and AppLovin, and dashboards including Power BI and Databox. An API can connect users to Appfigures data for reports and workflows. The free plan costs nothing and allows five connected apps. A free trial unlocks Optimize plan features, requires no credit card and changes to the free plan when it expires; no duration is stated. Appfigures Mobile is free for members and shows revenue, ad spend, reviews, downloads, ratings and subscriptions.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.