AppFolio Community Association Management vs HOACart.AI
AppFolio Community Association Management
appfolio.comHOACart.AI
hoacart.aiSide by side
| Figure | AppFolio Community Association Management | HOACart.AI |
|---|---|---|
| Price from | — | $0.35/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 7 |
| Spec score · HOA Violation Management Software | 7.8 (#13) | 8.0 (#11) |
| Headquarters | Goleta, California, United States | Orange, California, United States |
| Security | AppFolio says it uses specialized security teams and continuous 24/7/365 monitoring, with incident response, data protection, security testing, application and infrastructure security, and intrusion detection. | The security page states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, and that Stripe handles payment data without card numbers being stored on HOACart.AI servers. |
| Support | AppFolio’s contact page says property managers can use in-app messaging to find help articles, troubleshoot with a product expert, schedule a phone call, or submit a support ticket. | The HOA tiers list email support for Private and Starter, priority email and chat for Professional, and phone support for Enterprise. |
Plans
AppFolio Community Association Management
- CorePriced on request
HOACart.AI
- Enterprise$0.35 a month
- Professional$0.45 a month
- Starter$0.55 a month
- Apartment Enterprise$0.60 a month
- Apartment Professional$0.75 a month
- Apartment Starter$0.90 a month
- PrivatePrice not published
In their own words
AppFolio Community Association Management
AppFolio Community Association Management has no write-up on Specifiction yet; its figures are above.
HOACart.AI
HOACart.AI is web-based property management software for HOAs, condos, co-ops, apartments, and landlords. It covers finances, resident payments, maintenance, violations, and community engagement. Two-way QuickBooks Online sync moves payments, charges, and resident records between the services. Residents can pay dues or rent through Stripe by ACH or credit and debit card. Property workflows include violation escalation, maintenance work orders with vendor assignment, and architectural review requests. Financial tools include operating and reserve fund accounting, annual budgets, resident ledgers, and reserve study projections. Community features include announcements, resident directories with privacy controls, polls, and voting. The service lists Admin, Board, Manager, and Resident roles, permission-based access, audit logging, and session timeouts. HOACart.AI says data is encrypted at rest with AES-256 and in transit with TLS 1.3; Stripe handles payment data, and card numbers are not stored on its servers. It says the service is hosted on AWS with multi-region redundancy and a 99.9% uptime SLA. HOA and apartment plans have different unit or resident limits and storage allowances.