AppFollow vs Goodfeedback
AppFollow
appfollow.ioGoodfeedback
goodfeedback.orgSide by side
| Figure | AppFollow | Goodfeedback |
|---|---|---|
| Price from | $19/mo | €19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Review Management Software | 9.3 (#3) | 8.4 (#39) |
| Spec score · AI Review Response Generators | 9.4 (#1) | 8.8 (#2) |
| Free plan | Yes | No |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | The documentation identifies Google Business Profile, Tripadvisor, Trustpilot and Yelp as integrations used to sync reviews or direct customers. |
| Product | AppFollow is a reputation management platform that collects app feedback and helps businesses analyze and act on it. | GoodFeedback is an AI-powered review management platform for businesses of all sizes. |
| What it does | AppFollow is a cloud platform for app-store reputation management, review handling, ASO, app monitoring and competitor analysis. | GoodFeedback is an AI review-management service that collects customer feedback, routes customers to review sites or private forms, analyzes sentiment, and helps businesses respond. |
Plans
AppFollow
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
Goodfeedback
- Free TrialFree
- Starter€19 a month
- Professional€49 a month
- Business€129 a month
In their own words
AppFollow
AppFollow collects app feedback so businesses can analyze it and respond. It centralizes app reviews and uses AI to draft personalized replies in any language while maintaining a brand’s tone. AI summaries, custom tags, sentiment analysis, and alerts help teams organize feedback and surface issues. The platform also tracks keyword rankings, search downloads, visibility, conversion, ratings, and reviews by market. Teams can monitor competitors’ public keyword rankings, category positions, ratings, and reviews without access to their store accounts. Listed sources include app stores, Trustpilot, and Steam; connections include support platforms, messaging services, Salesforce, and Tableau. Webhooks and an API can pass reviews or data to other systems. The free plan covers 2 apps, 10 competitor apps, 100 manual replies per month, and 7 days of historical data. ASO costs $19 a month billed yearly; Essential costs $179 a month with monthly billing. AppFollow is based in Helsinki, Finland, and was founded in 2014.
Goodfeedback
Goodfeedback is an AI-powered review-management platform for businesses of different sizes. It creates branded QR codes and links that send satisfied customers to review sites while routing unhappy customers to private feedback forms. Supported sources include Google Maps, Tripadvisor, Trustpilot, Yelp, and custom links; documented syncing covers Google My Business, Tripadvisor, Trustpilot, and Yelp. AI can generate personalized Google-review replies automatically or with one click. A quality gate blocks inappropriate replies and flags suspicious patterns for manual review. The dashboard follows ratings, response rates, and review trends across locations and exports PDF reports. Monitoring alerts are available, and the service runs on the web and through an API. Plans include Starter at €19 a month, Professional at €49 a month, and Business from €129 a month, plus a seven-day trial without a credit card. Business supports up to 20 locations and 3,000 monthly AI replies.