AppFollow vs Grade.us
AppFollow
appfollow.io
Grade.us
grade.usSide by side
| Figure | AppFollow | Grade.us |
|---|---|---|
| Price from | $19/mo | $36.67/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Review Management Software | 9.3 (#3) | 9.0 (#11) |
| Documentation | The help center contains API, integrations, source-connection, review-analysis, onboarding and troubleshooting sections, and links to separate API reference documentation. | The public API reference is labeled version 1.0 and the help center provides searchable setup articles such as Review Funnel guidance. |
| Free plan | Yes | No |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier. |
| Public API | API v2 is the recommended version; the API exposes review, rating, keyword, ranking and update methods, with limits of 1,000 requests per hour per token and 10,000 per account. | Grade.us API v4 documents REST endpoints for users, profiles, links, reviews and recipients. |
| Rating on Capterra | 4.6 out of 5 from 13 reviews. | 4.8 out of 5 from 244 reviews |
| Rating on G2 | 4.6 out of 5 from 195 reviews. | 4.6 out of 5 from 143 reviews |
| Rating on GetApp | 4.6 out of 5 from 13 reviews. | 4.8 out of 5 from 244 reviews |
| Rating on Trustpilot | 3.8 out of 5 from 28 reviews. | 2.9 out of 5 from 2 reviews |
| Paid from | 19 | 60 |
| What it does | AppFollow is a cloud platform for app-store reputation management, review handling, ASO, app monitoring and competitor analysis. | Grade.us is a hosted review-management platform aimed at marketers, agencies, brands and enterprises. |
Plans
AppFollow
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
Grade.us
- Small Business$99 a month
- Multi Location$60 a month
- AgencyPrice not published
- White Label Premium$440 a year
- White Label Premium dashboard add-on$440 a year
In their own words
AppFollow
AppFollow collects app feedback so businesses can analyze it and respond. It centralizes app reviews and uses AI to draft personalized replies in any language while maintaining a brand’s tone. AI summaries, custom tags, sentiment analysis, and alerts help teams organize feedback and surface issues. The platform also tracks keyword rankings, search downloads, visibility, conversion, ratings, and reviews by market. Teams can monitor competitors’ public keyword rankings, category positions, ratings, and reviews without access to their store accounts. Listed sources include app stores, Trustpilot, and Steam; connections include support platforms, messaging services, Salesforce, and Tableau. Webhooks and an API can pass reviews or data to other systems. The free plan covers 2 apps, 10 competitor apps, 100 manual replies per month, and 7 days of historical data. ASO costs $19 a month billed yearly; Essential costs $179 a month with monthly billing. AppFollow is based in Helsinki, Finland, and was founded in 2014.