AppFollow vs Okendo
AppFollow
appfollow.io
Okendo
okendo.ioSide by side
| Figure | AppFollow | Okendo |
|---|---|---|
| Price from | $19/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 12 |
| Spec score · Review Management Software | 9.3 (#3) | 7.4 (#125) |
| Free plan | Yes | Yes |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | Okendo lists integrations including Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript, and Omnisend. |
| Product | AppFollow is a reputation management platform that collects app feedback and helps businesses analyze and act on it. | Okendo describes itself as a customer marketing platform for building stronger customer relationships. |
| Paid from | 19 | 19 |
Plans
AppFollow
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
Okendo
- EssentialsPriced on request
- EssentialsPrice not published
- GrowthPrice not published
- GrowthPriced on request
- PowerPriced on request
- PowerPrice not published
- AdvancedPriced on request
- AdvancedPrice not published
- EnterprisePrice not published
- EnterprisePriced on request
In their own words
AppFollow
AppFollow collects app feedback so businesses can analyze it and respond. It centralizes app reviews and uses AI to draft personalized replies in any language while maintaining a brand’s tone. AI summaries, custom tags, sentiment analysis, and alerts help teams organize feedback and surface issues. The platform also tracks keyword rankings, search downloads, visibility, conversion, ratings, and reviews by market. Teams can monitor competitors’ public keyword rankings, category positions, ratings, and reviews without access to their store accounts. Listed sources include app stores, Trustpilot, and Steam; connections include support platforms, messaging services, Salesforce, and Tableau. Webhooks and an API can pass reviews or data to other systems. The free plan covers 2 apps, 10 competitor apps, 100 manual replies per month, and 7 days of historical data. ASO costs $19 a month billed yearly; Essential costs $179 a month with monthly billing. AppFollow is based in Helsinki, Finland, and was founded in 2014.
Okendo
Okendo is a customer marketing platform for building customer relationships through Reviews, Loyalty, Quizzes, Referrals and Surveys. Reviews support product and site feedback, photo and video submissions, capture forms and onsite displays. Loyalty includes earn-and-redeem rules, a custom loyalty page and VIP tiers. Quizzes provide personalized product recommendations, recommendation logic and AI-powered quiz creation. Referral tools include email flows, fraud protection and automated workflows, while surveys offer question logic, shareable links and post-review or post-checkout questionnaires. Okendo lists integrations with Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript and Omnisend. APIs and real-time webhooks support custom experiences and actions across a technology stack. It states compliance or certification for GDPR, CCPA, SOC2, QCGA and ADA, plus annual independent penetration testing and encryption at rest and in transit. Services and databases are hosted on AWS, with databases in the United States. Support includes 24/7 live chat, training workshops, email, phone and a self-serve help center. A free plan is available; paid plans start at $19/mo, with a 14-day trial.