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SPECIFICTION
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Okendo

okendo.io

WebAPI
Visit okendo.io
Spec score 7.4 #125 of 164 in Review Management Software

What it is

Okendo is a customer marketing platform for building customer relationships through Reviews, Loyalty, Quizzes, Referrals and Surveys. Reviews support product and site feedback, photo and video submissions, capture forms and onsite displays. Loyalty includes earn-and-redeem rules, a custom loyalty page and VIP tiers. Quizzes provide personalized product recommendations, recommendation logic and AI-powered quiz creation. Referral tools include email flows, fraud protection and automated workflows, while surveys offer question logic, shareable links and post-review or post-checkout questionnaires. Okendo lists integrations with Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript and Omnisend. APIs and real-time webhooks support custom experiences and actions across a technology stack. It states compliance or certification for GDPR, CCPA, SOC2, QCGA and ADA, plus annual independent penetration testing and encryption at rest and in transit. Services and databases are hosted on AWS, with databases in the United States. Support includes 24/7 live chat, training workshops, email, phone and a self-serve help center. A free plan is available; paid plans start at $19/mo, with a 14-day trial.

Spec sheet

Product
Okendo describes itself as a customer marketing platform for building stronger customer relationships.Read 12 Oct 2026 · okendo.io
Free plan
YesRead 20 Sep 2026 · okendo.io
Paid from
19Read 20 Sep 2026 · okendo.io
Integrations
Okendo lists integrations including Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript, and Omnisend.Read 12 Oct 2026 · okendo.io
Security
Okendo says it is certified and compliant with GDPR, CCPA, SOC2, QCGA, and ADA.Read 12 Oct 2026 · okendo.io
Support
Okendo lists 24/7 live chat, live training workshops, email and phone support, and a self-serve help center.Read 12 Oct 2026 · okendo.io
Developer tools
Okendo says it provides APIs and real-time webhooks for building custom experiences and triggering actions across a technology stack.Read 12 Oct 2026 · okendo.io
Hosting
Okendo says its services and databases are hosted on AWS and that its databases are located in the United States.Read 12 Oct 2026 · okendo.io
Loyalty
Loyalty features include earn and redeem rules, a custom loyalty page, and VIP tiers.Read 12 Oct 2026 · okendo.io
Pricing basis
The pricing page asks customers to select monthly order volume and says individual product subscriptions are available monthly or annually.Read 12 Oct 2026 · okendo.io
Products
The platform includes Reviews, Loyalty, Quizzes, Referrals, and Surveys.Read 12 Oct 2026 · okendo.io
Quizzes
Quizzes support personalized product recommendations, recommendation logic, and AI-powered quiz creation.Read 12 Oct 2026 · okendo.io
Referrals
Referrals include referral email flows, fraud protection, and automated workflows.Read 12 Oct 2026 · okendo.io
Reviews
Reviews features include product and site reviews, photo and video reviews, review capture forms, and onsite review displays.Read 12 Oct 2026 · okendo.io
Security controls
Its security page says it conducts independent third-party penetration testing at least annually and encrypts databases at rest and applications in transit using TLS/SSL.Read 12 Oct 2026 · okendo.io
Surveys
Surveys include question logic, shareable link surveys, and post-review and post-checkout surveys.Read 12 Oct 2026 · okendo.io

Plans and prices

Essentials Priced on request Product and site reviews · Photo and video reviews · Review imports · Review widgets Read 20 Sep 2026 · okendo.io
Essentials Price not published Product and site reviews · Photo and video reviews · Review imports · Review widgets Read 20 Sep 2026 · okendo.io
Growth Price not published Review collection and display features · Meta Shops syndication · Google Shopping · Email and SMS integrations Read 20 Sep 2026 · okendo.io
Growth Priced on request Review collection and display features · Meta Shops syndication · Google Shopping · Email and SMS integrations Read 20 Sep 2026 · okendo.io
Power Priced on request Advanced review management · API add-on · Advanced reporting features Read 20 Sep 2026 · okendo.io
Power Price not published Advanced review management · API add-on · Advanced reporting features Read 20 Sep 2026 · okendo.io
Advanced Priced on request Advanced CSS editor · Custom display widgets add-on · Advanced integrations Read 20 Sep 2026 · okendo.io
Advanced Price not published Advanced CSS editor · Custom display widgets add-on · Advanced integrations Read 20 Sep 2026 · okendo.io
Enterprise Price not published Enterprise review capabilities · Custom reporting · Solutions engineering support Read 20 Sep 2026 · okendo.io
Enterprise Priced on request Enterprise review capabilities · Custom reporting · Solutions engineering support Read 20 Sep 2026 · okendo.io
Okendo Platform Priced on request Complete Okendo platform · monthly order volume pricing · 24/7 tech support Read 12 Oct 2026 · okendo.io
Okendo Platform Scale Priced on request Custom pricing · unlimited orders · fixed annual price Read 12 Oct 2026 · okendo.io

Every Okendo plan and price →

Strong points and limits

Strong points

  • Free plan available
  • Paid plans from $19/mo
  • Photo and video review support
  • APIs and real-time webhooks
  • 24/7 live chat support

Limits

  • Databases are located in the United States
  • Advanced capabilities vary by plan

Who it suits

Okendo suits businesses that want review collection, loyalty, quizzes, referrals and surveys in one customer-marketing platform. Its APIs, webhooks and listed commerce integrations also fit teams building connected marketing workflows.

Verdict

Okendo covers customer reviews alongside loyalty, quizzes, referrals and surveys, with broad integrations and developer tools. The free tier and $19/mo starting price provide an entry point, while plan-specific capabilities require closer review.

Where Specifiction places it

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