Okendo vs ReviewTrackers
Okendo
okendo.ioReviewTrackers
reviewtrackers.comSide by side
| Figure | Okendo | ReviewTrackers |
|---|---|---|
| Price from | — | $89/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 12 | 4 |
| Spec score · Review Management Software | 7.4 (#125) | 9.2 (#4) |
| Free plan | Yes | No |
| Hosting | Okendo says its services and databases are hosted on AWS and that its databases are located in the United States. | Customer data is hosted on AWS servers in the United States. |
| Integrations | Okendo lists integrations including Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript, and Omnisend. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Security controls | Its security page says it conducts independent third-party penetration testing at least annually and encrypts databases at rest and applications in transit using TLS/SSL. | ReviewTrackers says passwords are bcrypt-hashed, payment-card numbers are not stored, and annual penetration tests plus daily security scans are performed. |
| Support | Okendo lists 24/7 live chat, live training workshops, email and phone support, and a self-serve help center. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
Okendo
- EssentialsPriced on request
- EssentialsPrice not published
- GrowthPrice not published
- GrowthPriced on request
- PowerPriced on request
- PowerPrice not published
- AdvancedPriced on request
- AdvancedPrice not published
- EnterprisePrice not published
- EnterprisePriced on request
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Okendo
Okendo is a customer marketing platform for building customer relationships through Reviews, Loyalty, Quizzes, Referrals and Surveys. Reviews support product and site feedback, photo and video submissions, capture forms and onsite displays. Loyalty includes earn-and-redeem rules, a custom loyalty page and VIP tiers. Quizzes provide personalized product recommendations, recommendation logic and AI-powered quiz creation. Referral tools include email flows, fraud protection and automated workflows, while surveys offer question logic, shareable links and post-review or post-checkout questionnaires. Okendo lists integrations with Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript and Omnisend. APIs and real-time webhooks support custom experiences and actions across a technology stack. It states compliance or certification for GDPR, CCPA, SOC2, QCGA and ADA, plus annual independent penetration testing and encryption at rest and in transit. Services and databases are hosted on AWS, with databases in the United States. Support includes 24/7 live chat, training workshops, email, phone and a self-serve help center. A free plan is available; paid plans start at $19/mo, with a 14-day trial.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.