Apptoto vs SMS Meeting

Apptoto provides appointment reminders and client communication tools that fit with a business’s existing calendar workflow. It can send reminders, confirmations and follow-ups by text, email or voice call, with client replies able to update the calendar. Clients can book online against real-time availability across calendars such as Google Calendar, Outlook and Exchange. The service also supports two-way messaging, targeted text and email campaigns, review requests after appointments, and appointment payments through Square and Stripe. Listed integrations include Google, Office 365, Outlook, iCloud, CalDAV, ICS, CSV, Zapier, Clio, Redtail CRM, Stripe and Square. Access is available through a browser portal, Android and iPhone apps, a Google Calendar add-on, and public and REST APIs. Plans start at $30/mo, with a 14-day trial and no free plan; the pricing page also lists $10 for each additional user. Automated messages use credits, and messages outside the US and Canada count as two credits. If overages are enabled, extra messages cost $0.12 per credit.

SMS Meeting sends appointment confirmations and reminders by text from Microsoft Outlook, Google Calendar, or connected business software. Its Microsoft-certified Outlook add-in supports appointments, ordinary meetings, and Microsoft Teams meetings. The Google-certified extension handles Google Meet events and can include meeting links in reminders. Message templates can insert a recipient’s name, appointment date, time, and place. The JSON REST API uses API-key authentication and supports immediate or scheduled sends plus delivery-receipt webhooks. It can connect to management systems, ERPs, patient portals, citizen portals, and in-house applications. STOP replies are reported so connected systems can stop non-essential messages to that recipient. Customer and recipient data are hosted within the European Union, with stated data-minimisation and retention controls. SMS Meeting recommends excluding detailed medical, legal, or financial information from texts. Essential costs €7.50 a month per user and Pro costs €9.50 a month per user, both excluding VAT; SMS credits are separate. A 14-day trial is available, but unused credits are not refunded.