ApptSecure vs Rivvi
ApptSecure
apptsecure.comRivvi
rivvi.aiSide by side
| Figure | ApptSecure | Rivvi |
|---|---|---|
| Price from | $29/mo | $79/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · SMS Appointment Reminder Software | 8.1 (#6) | 7.7 (#13) |
| Integrations | Calendar appointments can be imported via CSV; the site says direct integrations with popular scheduling tools are rolling out. | Listed account integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach; the page also lists 23 clinical and research sources. |
| Product | ApptSecure provides automated SMS appointment reminders for appointment-based businesses, including dental practices, vet clinics, salons, medical offices, and trades. | Rivvi describes itself as an AI workspace for healthcare organizations that can answer questions from team files and connected sources, retain organization memory, and perform approved tasks. |
| Support | The site lists email support with Starter, priority support with Professional, and a dedicated account manager with Business; it gives [email protected] as the support address. | The integrations page lists [email protected] for questions, and the security page lists [email protected] for security reports and questionnaires. |
Plans
In their own words
ApptSecure
ApptSecure provides automated SMS appointment reminders for appointment-based businesses, including dental practices, vet clinics, salons, medical offices, and trades. Businesses can schedule messages 24 hours or 2 hours before an appointment, or choose a custom time. Customers can confirm or cancel by text, ask questions, or opt out by replying STOP. Customer records include appointment history, consent status, notes, and tags. The service also lists automated follow-ups and analytics on confirmation rates, no-show trends, SMS use, and revenue impact. It supports TCPA and CTIA compliance with consent tracking, opt-outs, and quiet hours handled automatically. Calendar appointments can be imported via CSV; direct connections to popular scheduling tools are described as rolling out. Starter costs $29 a month and includes 250 SMS monthly for up to 50 customers. Extra messages cost $0.03 each, and unused SMS do not roll over. The one-time seven-day trial includes up to 20 SMS, requires a valid credit card, and converts to the chosen subscription unless canceled before it ends. The web and API service lists 256-bit TLS encryption and a 99.9% uptime SLA.
Rivvi
Rivvi is an AI workspace for healthcare organizations that answers questions from team files and connected sources, retains organizational memory, and performs approved tasks. Teams can upload spreadsheets up to 50MB for analysis and draft reports, charts, and lists; documents and PDFs can be added in chat. Paid plans include calls, texts, and website chat, with transfer to a person during calls. Integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach, plus 23 clinical and research sources. Rivvi does not write to EHRs, though users can export EHR lists and upload them. The company states that it has SOC 2 Type II and HIPAA safeguards, encrypted PHI storage, role-based permissions, MFA, private-by-default sharing, approval checks, and PHI action logs. Agents do not diagnose, prescribe, or override clinical judgment. Chat follows the user’s language; voice supports Spanish and 30 more languages.