Aptean CRM vs Frappe CRM
Aptean CRM
aptean.com
Frappe CRM
frappe.ioSide by side
| Figure | Aptean CRM | Frappe CRM |
|---|---|---|
| Price from | — | $5/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 7 |
| Spec score · CRM Software | 8.4 (#65) | 9.4 (#7) |
| Customization | The product includes customization and workflow tools for managing processes and data. | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. |
| Free trial | Yes | Yes |
| Headquarters | Alpharetta, Georgia, United States | Mumbai, Maharashtra, India |
| Intended users | Aptean says CRM can benefit businesses managing customer relationships across sales, marketing or service, from growing organizations to established enterprises. | Frappe CRM describes itself as suited to small or mid-sized sales teams and businesses outgrowing spreadsheets; it may feel lightweight for needs involving complex CRM functionality and deep out-of-the-box integrations. |
| Mobile access | Aptean describes mobile apps for iOS and Android with customer data access, activity creation and task management. | The official CRM interface works as a Progressive Web App installed from Chrome on Android or Safari on iOS. |
| Open source | No | Yes |
| Purpose | Aptean CRM gives teams visibility across sales, marketing and service by bringing customer data together in one system. | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. |
| Security and compliance | Aptean describes its enterprise security posture as including NIST 800-53 security controls, SOC Type II independent auditor verification and GDPR compliance. | Frappe Cloud states that Frappe’s Quality and Information Security Systems are certified to ISO 9001:2015 and ISO 27001:2013, and that Frappe Cloud is GDPR compliant. |
| Support | For the WorkWise ERP integration, Aptean says customers have one dedicated support team. | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.