Arc vs Presto Voice
Arc
tryarc.com
Presto Voice
presto.comSide by side
| Figure | Arc | Presto Voice |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Plans published | 0 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.5 (#6) | 7.1 (#15) |
| Headquarters | The site lists an address at 2261 Market St. Ste 22575, San Francisco, CA 94114. | Silicon Valley, California |
| Intended customers | Arc describes its mission as using AI to amplify employees at local businesses and mentions restaurant chains among its experience areas. | Presto describes the product as an enterprise-grade voice AI platform for quick-service restaurant drive-throughs. |
| POS integrations | Arc lists NCR, Xenial, Toast, Par/Brink, and Oracle Micros among its compatible drive-thru POS systems. | The page lists Oracle, PAR, Qu, and Toast as official POS partners. |
| Product | Arc describes itself as a voice AI platform for running, optimizing, and growing drive-thrus as a digital channel. | Presto Voice automates drive-through order-taking for quick-service restaurants and integrates with existing drive-through hardware and POS platforms. |
| Security | Arc's privacy policy says it uses appropriate technical and organizational security measures and retains personal information only as long as necessary or legally required. | The product page links to Presto’s Privacy Policy, Terms of Use, and Data Privacy pages. |
| Support | The site lists [email protected] as a contact and invites businesses to request a demonstration and tailored estimate. | Presto invites prospective customers to contact the company to get started and provides a contact link on the product page. |
In their own words
Arc
Arc is a voice AI platform from Sparkpoint Inc. for restaurant operators and local businesses running drive-thrus. Its voice ordering agent manages the customer’s full order conversation and can suggest upsells. Automated Order Punching listens to crew orders and enters them into the POS at a drive-thru or counter. Phone ordering can connect with a restaurant call center. Arc Observe supplies real-time and aggregated order insights, including throughput analytics. Listed POS integrations include NCR, Xenial, Toast, Par/Brink, Oracle Micros, and other major drive-thru systems. Arc says menu changes, limited-time offers, unavailable items, and price updates can reach the system within minutes without engineering work. It works with existing POS systems and base stations, without replacement hardware. Calls needing assistance can be handed to staff, with fallbacks logged for review. Kickoff to pilot is eight weeks, with no cost until deployment. Pricing is available by request.
Presto Voice
Presto Voice automates drive-thru order-taking for quick-service restaurant operators, connecting with existing lane hardware and POS platforms. Presto describes four operating approaches: supervised AI, pure AI, agent-led, and unsupervised AI. Menu Unification structures menu data centrally, helping operators adopt the service without standardizing menus themselves. The assistant can take orders in multiple languages and suggest additions based on guest preferences, timing, and item modifications. Presto says setup takes a few hours, with automatic menu ingestion and connections to POS systems, confirmation boards, and drive-thru speakers. Official POS partners listed are Oracle, PAR, Qu, and Toast; Toast orders captured by the AI flow through the Toast POS environment to the kitchen. The service is described as available 24/7 and supports customizable greetings for different dayparts. Presto says its voice technology uses in-house natural-language understanding and large language models. Its privacy notice says guest voices are recorded and stored to fulfill orders and improve recognition. Pricing is available on request.