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SPECIFICTION
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Presto Voice

presto.com

Visit presto.com
Spec score 7.1 #15 of 23 in Restaurant Drive-Thru Software

What it is

Presto Voice automates drive-thru order-taking for quick-service restaurant operators, connecting with existing lane hardware and POS platforms. Presto describes four operating approaches: supervised AI, pure AI, agent-led, and unsupervised AI. Menu Unification structures menu data centrally, helping operators adopt the service without standardizing menus themselves. The assistant can take orders in multiple languages and suggest additions based on guest preferences, timing, and item modifications. Presto says setup takes a few hours, with automatic menu ingestion and connections to POS systems, confirmation boards, and drive-thru speakers. Official POS partners listed are Oracle, PAR, Qu, and Toast; Toast orders captured by the AI flow through the Toast POS environment to the kitchen. The service is described as available 24/7 and supports customizable greetings for different dayparts. Presto says its voice technology uses in-house natural-language understanding and large language models. Its privacy notice says guest voices are recorded and stored to fulfill orders and improve recognition. Pricing is available on request.

Spec sheet

Purpose
Presto Voice automates drive-thru order-taking and integrates with existing drive-thru hardware and POS platforms.Read 4 Oct 2026 · presto.com
Product
Presto Voice automates drive-through order-taking for quick-service restaurants and integrates with existing drive-through hardware and POS platforms.Read 8 Oct 2026 · presto.com
Security
The product page links to Presto’s Privacy Policy, Terms of Use, and Data Privacy pages.Read 4 Oct 2026 · presto.com
Support
Presto invites prospective customers to contact the company to get started and provides a contact link on the product page.Read 4 Oct 2026 · presto.com
Headquarters
Silicon Valley, CaliforniaRead 28 Sep 2026 · presto.com
Founded
2008Read 28 Sep 2026 · presto.com
AI technology
Presto says its Voice AI is powered by in-house natural language understanding and large language models.Read 8 Oct 2026 · presto.com
Data sharing
Presto says it may share personal data with restaurant customers and service providers, and that it does not sell personal data.Read 8 Oct 2026 · presto.com
Installation
Presto says its system installs in a few hours, automatically ingests the menu, and connects to systems such as the POS, confirmation board, and drive-through speaker.Read 8 Oct 2026 · presto.com
Intended customers
Presto describes the product as an enterprise-grade voice AI platform for quick-service restaurant drive-throughs.Read 8 Oct 2026 · presto.com
Language support
Presto Voice can take orders in multiple languages.Read 4 Oct 2026 · presto.com
Menu management
Menu Unification structures restaurant menu data centrally and supports management of multiple locations and menus.Read 8 Oct 2026 · presto.com
Operating modes
The product describes four approaches: supervised AI, pure AI, agent-led, and unsupervised AI.Read 4 Oct 2026 · presto.com
Ordering features
Presto says it supports multilingual ordering and customizable greetings for different dayparts.Read 8 Oct 2026 · presto.com
Other POS partners
The product page lists Oracle, PAR, Qu, and Toast as official POS partners.Read 8 Oct 2026 · presto.com
POS integration
Presto joined the Toast Partner Ecosystem, with orders captured through Presto Voice flowing directly into the Toast POS environment and kitchen.Read 8 Oct 2026 · presto.com
POS integrations
The page lists Oracle, PAR, Qu, and Toast as official POS partners.Read 4 Oct 2026 · presto.com
Pricing availability
The product page directs interested operators to contact Presto and does not state a price.Read 8 Oct 2026 · presto.com
Service
Presto says the assistant provides 24/7 service.Read 4 Oct 2026 · presto.com
Service modes
Presto describes four order-management modes: supervised AI, pure AI, agent-led, and unsupervised AI.Read 8 Oct 2026 · presto.com
Support and sales
Presto directs visitors to a contact form to request more details or submit questions; the form asks for company and restaurant-location information.Read 8 Oct 2026 · presto.com
Toast integration
Presto says its Toast integration sends AI-captured orders directly into the kitchen through the Toast POS environment.Read 4 Oct 2026 · presto.com
Upselling
The product offers preference-based, time-based, and item-modification upsells.Read 8 Oct 2026 · presto.com
Voice data
Presto's privacy notice says Presto Voice listens to and records a guest's voice when they place an order at a customer location, and stores the recording to fulfill orders and improve speech recognition.Read 8 Oct 2026 · presto.com

Strong points and limits

Strong points

  • Four selectable order-management modes
  • Multilingual drive-thru ordering
  • Connects to existing hardware and POS
  • Automatic menu ingestion and central structuring
  • Toast orders flow directly to the kitchen

Limits

  • Pricing is available only on request
  • Guest voice recordings are stored
  • Requires integration with drive-thru equipment
  • No self-service trial is listed

Who it suits

Presto Voice suits quick-service restaurant operators managing drive-thru lanes and seeking automated or agent-supported ordering. It is especially relevant to operators using the listed POS partners.

Verdict

Presto Voice combines automated drive-thru ordering, menu normalization, upselling, and POS-to-kitchen coordination. Operators should review voice-data handling and integration requirements while obtaining a custom quote.

Where Specifiction places it

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