ARI vs Shop Boss
ARI
ari.app
Shop Boss
shopboss.netSide by side
| Figure | ARI | Shop Boss |
|---|---|---|
| Price from | $33.33/mo | $199/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 9 | 7 |
| Spec score · Automotive Repair Software | 9.5 (#1) | 8.6 (#7) |
| Spec score · Repair Shop Software | 9.5 (#1) | 8.6 (#5) |
| Headquarters | Wilmington, Delaware, United States | 2035 Lakeside Center Way, Suite 100, Knoxville, TN 37922, United States |
| Integrations | ARI lists payment processors including Square, 360Payments, PayPal, Stripe, and Helcim, plus PartsTech, M1, CarFax, CarMD, QuickBooks, and Wisetack integrations. | The product advertises parts and labor-guide integrations, DVI connections to guides/parts/inventory, tire ordering, CARFAX, Kukui, and EService Intelligence connections. |
| Product | ARI is auto repair shop software for managing appointments, diagnostics, quotes, digital inspections, invoices, payments, and promotion. | Shop Boss is auto shop management software for repair businesses, with tools for running shop operations in one place. |
| Rating on Capterra | 4.6 out of 5 from 661 reviews | 4.4 out of 5 from 89 reviews. |
| Rating on G2 | 4.6 out of 5 from 136 reviews | 4.3 out of 5 from 3 reviews. |
| Security statement | ARI says its cloud architecture keeps shop data available if a local PC fails. | The privacy policy says data exchanges use SSL-secured channels with encryption and digital signatures, while payment data goes directly to a secured processor. |
| Support | ARI advertises 24/7 customer support by email at [email protected]. | TrustRadius lists chat, knowledgebase/FAQ, forum/community, email, and phone support for both free and paid support categories. |
| What it does | ARI is cloud auto-repair management software covering booking, diagnosis, estimates, inspections, invoicing, payments and marketing. | Shop Boss is cloud-based auto-repair shop management software for independent shops and multi-location operations. |
Plans
ARI
- FreeFree
- ARI Pro$39.99 a month
- ARI Pro (monthly)$39.99 a month
- ARI Pro Plus$59.99 a month
- ARI Pro Plus (monthly)$59.99 a month
- ARI Pro$399.99 a year
- ARI Pro (yearly)$399.99 a year
- ARI Pro Plus$599.99 a year
- ARI Pro Plus (yearly)$599.99 a year
Shop Boss
- Gold$199 a month
- CRM + Online Service Scheduler$224 a month
- Platinum$349 a month
- Customer & Vehicle Data Transfer$399, paid once
- Premier$449 a month
- Premier Plus$649 a month
- Customer, Vehicle, Repair History & Inventory Data Transfer$899, paid once
In their own words
ARI
ARI is auto repair shop software for managing appointments, diagnostics, quotes, digital inspections, invoices, payments, and promotion. It is aimed at mobile mechanics, independent technicians, repair shops, auto dealers, and other auto care professionals. Shop tools include client and vehicle records, inventory, job cards, estimates, accounting, reminders, time tracking, and reporting. Customers can use a portal to follow repair progress, review and approve recommended work, book visits, and pay invoices through a link without downloading an app or signing up. Vehicle tools include VIN decoding, license plate reading, service history, and OBD scanning. Listed integrations include payment processors such as Square, 360Payments, PayPal, Stripe, and Helcim, plus PartsTech, M1, CarFax, CarMD, QuickBooks, and Wisetack. The free trial permits up to five items in categories including invoices, estimates, inspections, clients, and vehicles. Paid accounts have no monthly invoice limit and no limit on added users or devices. ARI Pro costs $399.99 a year, billed yearly at 33.33 USD monthly; a monthly option costs $39.99 a month.