ARI vs Workshop Software
ARI
ari.appWorkshop Software
workshopsoftware.comSide by side
| Figure | ARI | Workshop Software |
|---|---|---|
| Price from | $33.33/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 9 | 9 |
| Spec score · Automotive Repair Software | 9.5 (#1) | 8.3 (#9) |
| Spec score · Repair Shop Software | 9.5 (#1) | 8.3 (#8) |
| Spec score · Auto Repair Software | 9.5 (#1) | 8.3 (#6) |
| Documentation and support | ARI provides getting-started guides, installation instructions, video guides and 24/7 support on paid plans. | Support resources include a knowledge base, live chat, email and phone support, training and data-export assistance. |
| Founded | The opened maker pages do not state a founding year. | 2013 |
| Headquarters | Wilmington, Delaware, United States | Suite 2305, 4 Daydream St, Warriewood NSW Australia 2102 |
| Integrations | ARI lists payment processors including Square, 360Payments, PayPal, Stripe, and Helcim, plus PartsTech, M1, CarFax, CarMD, QuickBooks, and Wisetack integrations. | Listed integrations include Xero, QuickBooks, MYOB, Burson EzyParts, Repco Navigator Pro, and WorkshopData. |
| Intended users | ARI says it is built for mobile mechanics, independent technicians, auto repair shops, auto dealers, and auto care professionals. | The maker lists intended workshop types including auto mechanical, truck, farm machinery, motorcycle, boat, and RV repair businesses. |
| Rating on Capterra | 4.6 out of 5 from 661 reviews | 4 out of 5 from 77 reviews |
| Rating on G2 | 4.6 out of 5 from 136 reviews | 4.1 out of 5 from 7 reviews |
| Rating on Google Play | 4.3 out of 5 from about 1.36K reviews | 3.2 out of 5 from 178 reviews |
| Support | ARI advertises 24/7 customer support by email at [email protected]. | Plans list email and phone support, getting-started training, a knowledge base, and live chat; Platinum also lists priority support and a personal account manager. |
| What it does | ARI is cloud auto-repair management software covering booking, diagnosis, estimates, inspections, invoicing, payments and marketing. | Cloud workshop-management software handles repair businesses from online booking through invoicing, customer communications, inventory and reporting. |
Plans
ARI
- FreeFree
- ARI Pro$39.99 a month
- ARI Pro (monthly)$39.99 a month
- ARI Pro Plus$59.99 a month
- ARI Pro Plus (monthly)$59.99 a month
- ARI Pro$399.99 a year
- ARI Pro (yearly)$399.99 a year
- ARI Pro Plus$599.99 a year
- ARI Pro Plus (yearly)$599.99 a year
Workshop Software
- Silver (AUD, monthly)A$119 a month
- Gold (AUD, monthly)A$149 a month
- Silver$169 a month
- Gold$199 a month
- Platinum (AUD, monthly)A$249 a month
- Platinum$299 a month
- Silver (AUD, yearly)A$1,188 a year
- Gold (AUD, yearly)A$1,428 a year
- Platinum (AUD, yearly)A$2,388 a year
In their own words
ARI
ARI is auto repair shop software for managing appointments, diagnostics, quotes, digital inspections, invoices, payments, and promotion. It is aimed at mobile mechanics, independent technicians, repair shops, auto dealers, and other auto care professionals. Shop tools include client and vehicle records, inventory, job cards, estimates, accounting, reminders, time tracking, and reporting. Customers can use a portal to follow repair progress, review and approve recommended work, book visits, and pay invoices through a link without downloading an app or signing up. Vehicle tools include VIN decoding, license plate reading, service history, and OBD scanning. Listed integrations include payment processors such as Square, 360Payments, PayPal, Stripe, and Helcim, plus PartsTech, M1, CarFax, CarMD, QuickBooks, and Wisetack. The free trial permits up to five items in categories including invoices, estimates, inspections, clients, and vehicles. Paid accounts have no monthly invoice limit and no limit on added users or devices. ARI Pro costs $399.99 a year, billed yearly at 33.33 USD monthly; a monthly option costs $39.99 a month.
Workshop Software
Workshop Software is cloud-based management software for automotive and mechanical repair workshops. Its dashboard brings job progress, stock, quotes, staff allocation, and invoicing into view. Customers can book through the workshop’s online system, while the mobile app supports bookings, jobs, photos, videos, work hours, and inspections. Paperless vehicle inspections can send findings and costs to customers’ smartphones for approval. Inventory tools track stock levels and reorders; supplier management covers orders, invoices, and payments. Listed integrations include Xero, QuickBooks, MYOB, Burson EzyParts, Repco Navigator Pro, and WorkshopData. The software runs on Android, iOS, and web. Pricing lists Silver, Gold, and Platinum plans, with monthly options at 119.00 AUD, 149.00 AUD, and 249.00 AUD respectively, plus GST. The pricing note lists service from $149/mo (annual) and a 14-day trial; there is no free plan. Integrated payments are available only in Australia, New Zealand, the UK, and the USA. The Workshop API is available on Platinum and can be managed only by admin users.