AroFlo vs mHelpDesk

AroFlo is cloud-based job management software for tradespeople, builders and service professionals. It covers quoting, scheduling, dispatching, invoicing and compliance, alongside job costing, purchase orders, supplier catalogues, project management, inventory, timesheets and reporting. Field staff can create quotes on-site, complete safety forms, raise invoices and take payments. The AroFlo Field app runs on iOS and Android, and the software is also available through a web browser. Full use requires an internet connection, although Field can create tasks, record labour and materials, and update expenses offline. Listed accounting connections include Xero, MYOB, QuickBooks and Reckon; Stripe is listed for payments. Standard plan inclusions include AroConnect and access to more than 600 connected suppliers. AroFlo Lightning is described as an AI layer with Cooper and agents for job preparation, technician training, documentation and customer communication. Pricing is $80 a month, with a minimum of three users; the listed price decreases as user licences increase.

mHelpDesk is field service management software that automates customer contact, scheduling, communication, and billing. Its workflow covers jobs from lead and estimate through job management, invoicing, and customer payment. The calendar lets teams view jobs, schedule staff, assign work, create events, and color-code staff and teams. Customers can choose a service, preferred staff member, and available appointment time through online booking that can be added to a business website. The software supports recurring jobs, invoicing and payments, and a customer portal. It connects with either QuickBooks Desktop or QuickBooks Online, with only one version selectable at a time. Past QuickBooks estimates and invoices are not imported; the maker says the product integrates with QuickBooks rather than replacing it. Listed payment processor options are Square, Stripe, Authorize.Net, and PayPal. Access is available on Android, iOS, macOS, and the web. Plans are Pro at $169 a month for 3 users, Growth at $249 a month for 8 users, and Success at $374 a month for 10 users.