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SPECIFICTION
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ASAPP CXP vs Ema Customer Support AI Employee

ASAPP CXP

asapp.com

Ema Customer Support AI Employee

ema.ai

Side by side

FigureASAPP CXPEma Customer Support AI Employee
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
iOSYes—
AndroidYes—
APIYesYes
Self-hosted—Yes
Plans published11
Spec score · AI Customer Service Agents7.7 (#21)8.1 (#11)
Company foundingASAPP says its founder established the company in June 2015 to build AI specifically for customer service.Ema’s company history says it was founded in California in February 2023.
Founded20152023
HeadquartersASAPP is headquartered in New York City.Mountain View, California, United States
IntegrationsThe platform connects to voice and web chat channels and enterprise systems including CCaaS, CRM, ERP, ticketing, and data platforms, using APIs, a Web SDK, MCP/A2A, and prebuilt connectors.Ema lists 250+ native integrations and a Push API for custom connectors; its integrations page describes two-way real-time sync with field-level controls.

Plans

ASAPP CXP

  • ASAPP CXPPriced on request

ASAPP CXP pricing →

Ema Customer Support AI Employee

  • EnterprisePriced on request

Ema Customer Support AI Employee pricing →

In their own words

ASAPP CXP

ASAPP CXP has no write-up on Specifiction yet; its figures are above.

Visit asapp.com

Ema Customer Support AI Employee

Ema Customer Support AI Employee has no write-up on Specifiction yet; its figures are above.

Visit ema.ai