| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · AI Customer Service Agents | 7.7 (#21) | 8.2 (#10) |
| Founded | 2015 | Yellow.ai began as Yellow Messenger in 2016, founded by three co-founders. |
| Free plan | No | Yes |
| Headquarters | ASAPP is headquartered in New York City. | San Mateo, California, United States |
| Integrations | The platform connects to voice and web chat channels and enterprise systems including CCaaS, CRM, ERP, ticketing, and data platforms, using APIs, a Web SDK, MCP/A2A, and prebuilt connectors. | Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. |
| What it does | ASAPP CXP unites customer interactions, enterprise systems, and data to resolve customer issues across voice and digital channels. | Yellow.ai provides an enterprise agentic AI platform for automating customer and employee interactions across chat, voice, email and messaging channels. |
