Assessforce vs Primero
Assessforce
assessforce.com
Primero
primero.orgSide by side
| Figure | Assessforce | Primero |
|---|---|---|
| Price from | — | $687.50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 6 |
| Spec score · Case Management Software | 7.1 (#148) | 8.8 (#9) |
| Case management | Assessforce SCM supports social service delivery across the case management lifecycle, with core and supporting modules. | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. |
| Configuration | The maker says nontechnical staff can create and maintain content without coding, while other parts of the software are configurable. | Programme teams can configure forms, roles, lookups, reports, languages, logos, and locations through a self-service interface. |
| Deployment | Assessforce is described as SaaS-based and cloud-based, with customer instances and data hosted in Amazon Web Services. | hybrid |
| Purpose | Assessforce is enterprise case management software for public, for-profit, and nonprofit social services organizations. | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. |
| Reporting dashboards | Yes | Yes |
| Security | The maker says customer instances and data are hosted in Amazon Web Services’ cloud and that it uses security approaches and practices to protect them. | The maker says role-based permissions restrict access to sensitive data according to users’ need to know. |
| Support | Annual support includes maintenance, technical support, and bug fixes; the maker lists target response times of one hour for severity 1, two hours for severity 2, and three days for severity 3. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
Plans
Primero
- Tier 1: DIYFree
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
In their own words
Assessforce
Assessforce has no write-up on Specifiction yet; its figures are above.
Primero
Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.