Assessforce vs Tracker
Assessforce
assessforce.comTracker
riverside.netSide by side
| Figure | Assessforce | Tracker |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 0 | 5 |
| Spec score · Case Management Software | 7.1 (#148) | 8.9 (#5) |
| Deployment | Assessforce is described as SaaS-based and cloud-based, with customer instances and data hosted in Amazon Web Services. | cloud |
| Integrations | The maker says APIs and standards-based interfaces support retrieving and transferring data to and from existing applications. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Intended users | The maker presents the software for social services organizations serving individuals and families, including public assistance employment and affordable housing programs. | The company says its mission is to empower creators and businesses to build a brand and tell their stories. |
| Product | Assessforce is enterprise case management software for public, for-profit, and nonprofit social services organizations. | Riverside provides tools for recording remote podcasts and video interviews. |
| Purpose | Assessforce is enterprise case management software for public, for-profit, and nonprofit social services organizations. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The maker says customer instances and data are hosted in Amazon Web Services’ cloud and that it uses security approaches and practices to protect them. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | Annual support includes maintenance, technical support, and bug fixes; the maker lists target response times of one hour for severity 1, two hours for severity 2, and three days for severity 3. | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Assessforce
Assessforce has no write-up on Specifiction yet; its figures are above.
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.