AssetWorks EAM vs Ultimo EAM

AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including in offline environments. It is presented for public works, facilities, parks, and government operations teams. The system tracks asset lifecycle status, maintenance and inspections, labor costs, equipment use, and vendor or contractor work, and it automates preventive maintenance and inspection schedules. The EAM Connect app lets staff complete work orders, update asset details, and manage service requests online or offline. Capital Planning tracks objectives, streamlines project approvals, and displays spending against budgets and funding sources in real time. Esri integration offers near-real-time, bidirectional synchronization. Its REST API uses JSON and supports GET, PUT, POST, and in some cases DELETE; described integrations also cover ERP and financial systems, HR, and inventory management. Managed hosting includes redundant infrastructure, monitoring, incident response, maintenance, patching, and off-site backups. Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective. Pricing is available on request.

Ultimo EAM is a cloud-native enterprise asset management service for industrial organizations. It tracks assets through acquisition, operation and disposal, with lifecycle costing, reliability analysis, predictive maintenance strategy, compliance records and IoT connectivity. Purpose-built AI is embedded in workflows used by maintenance, safety and operations teams. Its HSE suite handles incident reporting, work permits, task risk analysis, Lockout/Tagout and management of change. Ultimo Go supports smartphones and tablets with camera integration, scanning and GPS; Ultimo Go+ adds offline operation and is available through the Apple Store and Google Play Store. The service runs on Microsoft Azure and offers certified SAP S/4HANA integration plus connections to other enterprise systems. Android, iOS and web are listed platforms. Security features include ISO 27001:2022 and ISO 9001:2015 certifications, a SOC 2 Type 2 report on request, 256-bit AES storage encryption, and Microsoft Entra ID, SAML2 or OIDC authentication. Ultimo states 99.7% uptime for SaaS environments. Pricing is on request, with Professional, Premium and Enterprise plans starting at 5, 10 and 50 users respectively.