Attio vs Bitrix24 CRM
Attio
attio.com
Bitrix24 CRM
bitrix24.comSide by side
| Figure | Attio | Bitrix24 CRM |
|---|---|---|
| Price from | $4,435/mo | $69/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 6 |
| Spec score · Sales Force Automation Software | 9.5 (#1) | 9.4 (#2) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.5 (#1) | 9.4 (#2) |
| Spec score · Small Business CRM | 9.4 (#2) | 9.4 (#3) |
| Spec score · CRM for small business | 9.0 (#13) | 9.4 (#2) |
| AI features | Yes | CoPilot can transcribe and summarize calls and autocomplete CRM fields, while also generating task and chat content. |
| Company headquarters | Attio says it is building from its headquarters in London, with team members across Europe and the US. | LinkedIn lists Bitrix24 headquarters at 700 N. Fairfax Street, Alexandria, Virginia, United States. |
| Desktop and mobile | Attio provides a macOS app, iOS and Android apps, and a Google Chrome extension. | Bitrix24 lists desktop apps for Windows, Mac, and Linux, and mobile apps for iOS and Android. |
| Free plan | Yes | Yes |
| Headquarters | London, United Kingdom | Alexandria, Virginia, USA |
| Integrations | The App Store includes connections such as Gmail, Outlook, Slack, Segment, Mailchimp, Outreach, Mixmax, Typeform and Zapier. | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. |
| Product | Attio describes itself as a CRM that builds pipeline, advances deals, and grows accounts. | Bitrix24 describes itself as an online workspace centered on CRM, with project management, online collaboration, communication, and workflow automation tools. |
| Rating on Apple App Store | 3.6 out of 5 from 28 ratings | 4.4 out of 5 from 1.2K ratings. |
| Rating on Capterra | 3.8 out of 5 from 8 reviews | 4.2 out of 5 from 1,006 reviews. |
| Rating on G2 | 4.3 out of 5 from 598 reviews | 4.1 out of 5 from 614 reviews. |
| Rating on GetApp | 3.8 out of 5 from 8 reviews | 4.2 out of 5 from 1,005 reviews. |
| Rating on Google Play | 3.4 out of 5 from 19 reviews | 4.3 out of 5 from 60.1K reviews. |
| Rating on Trustpilot | 3.0 out of 5 from 6 reviews | 1.9 out of 5 from 112 reviews. |
| Security controls | Attio states that data is encrypted at rest and in transit, employee access uses least privilege and MFA, backups use another region, and penetration tests occur at least annually. | Security measures include TLS connections, two-step authorization, a web-application firewall, isolated customer data, daily backups and redundant data centers. |
Plans
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
In their own words
Attio
Attio is a CRM for building sales pipeline, moving deals forward, and growing accounts. It includes visual sales pipelines, email sync, and AI features, alongside Ask Attio, workflows, custom agents, a web agent, and sequences. Attio says it can automatically enrich records and sync contacts in real time. Email and calendar sync are supported, although connected account limits vary by plan. Integrations listed in the App Store include Slack, Zapier, Typeform, Segment, and Mailchimp. Developers can use a REST API and an App SDK to build apps that read and write workspace information. Attio is available on the web, macOS, iOS, and Android, and as a Google Chrome extension. The Free plan includes 3 seats, 50,000 records, and 50 GB of file storage. Plus costs $4,435 a month and includes up to 10 seats, 5 objects, and 250,000 records. Pro costs $9,979 a month and includes unlimited seats, 12 objects, and 1,000,000 records. Enterprise includes unlimited seats and objects with a custom record limit. Attio is headquartered in London, United Kingdom.
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.