atworkCare vs Case360

atworkCare is a web-based case management platform for Canadian employers handling disability, accommodation, safety incidents, WCB claims, investigations and labour relations. It tracks actions, reviews, documents, follow-ups and decisions from intake through resolution. Safety workflows include incident reporting, intake review, triage, investigations, corrective actions and follow-up tasks. Absence and accommodation work covers non-occupational cases, medical documentation, restrictions, review dates, return-to-work planning and accommodated work plans. Claims workflows track claim activity, documentation, lost time and return-to-work follow-up. A worker portal lets people report incidents or safety concerns, confirm return to work, and submit absence or accommodation requests. Structured workflows assign and track tasks, with automation for assignment, review, reminders and follow-up. The platform offers real-time reporting and insights, role-based access and secure document management. Its site describes HRIS and payroll integration without naming partners, and says hosting is in Canadian data centres. Target organizations include public-sector, healthcare and non-profit groups, plus large distributed employers. Pricing is on request, with prospective customers directed to request a demo.

Case360 is a cloud-based workplace investigation case management platform for organizing cases, documents, tasks, evidence, and reports. AI Fact Find maps evidence to allegations, labels material as supporting, disputing, neutral, or not yet tested, and flags gaps; its output is advisory. Document intelligence can summarize supported PDFs, Word files, images, audio, and video transcripts, while extracting facts, dates, and names and assigning risk rankings. Case data and templates generate interim and final reports exportable to .docx for review and sign-off. Multiple investigators can collaborate with live presence and protection against overwritten edits. Version history, chain-of-custody hashes, copied redactions, field masking, role-based access, and reveal audit logs support evidence control. The maker says data is stored in Australia, including Sydney regions.