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Case360

case360.com.au

From A$33/mo Free trial Web
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Spec score 8.1 #3 of 29 in Workplace Investigation Software

What it is

Case360 is a cloud-based workplace investigation case management platform for organizing cases, documents, tasks, evidence, and reports. AI Fact Find maps evidence to allegations, labels material as supporting, disputing, neutral, or not yet tested, and flags gaps; its output is advisory. Document intelligence can summarize supported PDFs, Word files, images, audio, and video transcripts, while extracting facts, dates, and names and assigning risk rankings. Case data and templates generate interim and final reports exportable to .docx for review and sign-off. Multiple investigators can collaborate with live presence and protection against overwritten edits. Version history, chain-of-custody hashes, copied redactions, field masking, role-based access, and reveal audit logs support evidence control. The maker says data is stored in Australia, including Sydney regions.

Spec sheet

Purpose
Case360 is a cloud-based workplace investigation case management platform for organising cases, managing documents, assigning tasks, and generating reports.Read 2 Oct 2026 · case360.com.au
Intended users
The maker describes Case360 as built for Australian HR professionals, workplace investigation firms, and employment law firms.Read 2 Oct 2026 · case360.com.au
Security
The privacy policy lists TLS encryption in transit, AES-256 encryption at rest, multi-tenant data isolation, role-based access controls, and signed file URLs with 15-minute expiry.Read 2 Oct 2026 · case360.com.au
Compliance
Case360 says it handles personal information in accordance with Australia's Privacy Act 1988 and Australian Privacy Principles.Read 2 Oct 2026 · case360.com.au
AI Fact Find
AI Fact Find maps evidence to allegations, marks evidence as supporting, disputing, neutral, or not yet tested, and flags gaps; its output is advisory.Read 2 Oct 2026 · case360.com.au
Australian data residency
The maker says customer data is stored in Australia and identifies Sydney regions for its database, file storage, authentication, hosting, and AI analysis.Read 2 Oct 2026 · case360.com.au
Case collaboration
Multiple investigators can work on a case with live presence, update prompts, and conflict protection against overwriting another person's edits.Read 2 Oct 2026 · case360.com.au
Document intelligence
The product summarizes uploaded documents, assigns risk rankings, and extracts facts, dates, and names from supported materials including PDFs, Word documents, images, audio, and video transcripts.Read 2 Oct 2026 · case360.com.au
Evidence integrity
Documents have version history and a chain-of-custody hash, and redaction creates a copy while preserving the original.Read 2 Oct 2026 · case360.com.au
HRIS integrations
The HRIS integrations listed are SAP SuccessFactors, Workday, TechnologyOne, and Aurion, with more available on request.Read 2 Oct 2026 · case360.com.au
Notable plan limit
Unused monthly AI credits do not roll over, while purchased top-up credits do not expire.Read 2 Oct 2026 · case360.com.au
Privacy and access
The product offers field-level masking of personal information, role-based access or reveal-on-demand, and audit logging of each reveal.Read 2 Oct 2026 · case360.com.au
Reports
Case360 generates interim and final investigation reports from case data and templates, with export to .docx for review and sign-off.Read 2 Oct 2026 · case360.com.au
Support and service level
The Enterprise plan includes priority support and an SLA, and the terms state a target of 99.5% monthly uptime.Read 2 Oct 2026 · case360.com.au

Plans and prices

Solo A$33 a month $390 billed annually 1 team member · 10 active cases · 5 GB secure storage · 100 AI credits/month Read 2 Oct 2026 · case360.com.au
Starter A$66 a month $790 billed annually 5 team members · 50 active cases · 10 GB secure storage · 200 AI credits/month Read 2 Oct 2026 · case360.com.au
Professional A$249 a month $2990 billed annually 25 team members · 500 active cases · 100 GB secure storage · 500 AI credits/month · SAML SSO + SCIM Read 2 Oct 2026 · case360.com.au
Enterprise Priced on request Unlimited users · Unlimited active cases · 1024 GB secure storage · 1000 AI credits/month · Priority support + SLA Read 2 Oct 2026 · case360.com.au

Every Case360 plan and price →

Strong points and limits

Strong points

  • Advisory AI evidence mapping
  • Document summaries and risk rankings
  • Version history and custody hashes
  • Field masking with reveal audit logs
  • Australian data residency

Limits

  • No free plan
  • Unused monthly AI credits do not roll over
  • Available only on the web

Who it suits

Case360 is described for Australian HR professionals, workplace investigation firms, and employment law firms. It suits teams needing structured case, evidence, collaboration, and reporting controls.

Verdict

Case360 focuses on investigation workflows with detailed evidence integrity, privacy, and Australian hosting controls. Buyers should compare plan limits and AI-credit rules with their case volume and collaboration needs.

Where Specifiction places it

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