Pulpstream Employee Relations
- 1Runs onAndroid, API, iOS, Web, Windows
- 2CostsNot stated by the maker
- 3Case managementYes
- 4Evidence managementYes
- 5Interview managementYes
- 6Findings & remediationYes
- 7Audit logYes
- 8HRIS integrationsYes
Overview
Pulpstream Employee Relations is software for HR teams managing employee cases, complaints, investigations, discipline, and performance improvement plans. It keeps case histories, documents, communications, and progress records in one system. Complaints can arrive by hotline, web form, email, in person, or mobile app, with anonymous handling supported. Investigation tools coordinate investigators and capture interview notes, evidence, timelines, reports, and stakeholder notifications. Discipline workflows cover counseling and warnings, with templates, HR approval routing, PIP goals, and automated check-in reminders. Teams can configure workflows, forms, email templates, permissions, notification timing, and dashboards without coding. The company says its AI surfaces trends; dashboards can show case volume, status, resolution times, and manager activity. Listed integrations include Workday, Dayforce, UKG, ADP, SAP, Paylocity, Vector, iSolved, Kronos, and Namely, with other integrations buildable. The app supports Android, iOS, Microsoft Surface, and web, including offline operation. Pricing is on request, and a 30-day trial is listed.
Who it is for
It suits mid-market and enterprise HR teams handling employee relations across industries such as manufacturing, healthcare, insurance, logistics, and government. Teams needing configurable case workflows and HRIS integrations may find its documented scope relevant.
What is good
- Handles complaints, investigations, discipline, and PIPs.
- Supports anonymous complaint intake across multiple channels.
- Configurable workflows and dashboards require no coding.
- Lists HRIS integrations and custom integration work.
- Implementation support and a 30-minute response time are advertised.
What to know first
- Price is available only on request.
- The 30-day trial is listed, but no free plan is stated.
- Offline app availability is listed for mobile and Surface, not Windows generally.
Verdict
Pulpstream documents a broad employee-relations workflow, from intake and investigation through discipline and reporting. Pricing requires a request, so teams will need to ask for a quote to assess cost.
Pulpstream Employee Relations plans and pricing
All plansCompared on workplace investigation software
- Case management
- Yespulpstream.com
- Evidence management
- Yespulpstream.com
- Interview management
- Yespulpstream.com
- Findings & remediation
- Yespulpstream.com
- Audit log
- Yespulpstream.com
- HRIS integrations
- Yespulpstream.com
Facts
- Purpose
- Pulpstream describes its Employee Relations product as AI-powered software that helps HR teams manage employee cases and reduce administrative work.pulpstream.com · 30 Sept 2026
- Case types
- It supports disciplinary actions, performance improvement plans, workplace complaints and investigations, employee issue tracking, and employee case management.pulpstream.com · 30 Sept 2026
- Case records
- The system centralizes case history, documentation, communications, and progress tracking.pulpstream.com · 30 Sept 2026
- Complaint intake
- Complaints can be submitted through phone hotlines, web forms, email, in-person conversations, and a mobile app, with anonymous complaint handling supported.pulpstream.com · 30 Sept 2026
- Investigation tools
- Investigation features include guided workflows, investigator coordination, interview notes, linked evidence, reporting timelines, and stakeholder notifications.pulpstream.com · 30 Sept 2026
- Discipline and PIPs
- Progressive discipline tools include counseling records, guided warning workflows, manager templates, HR approval routing, PIP templates, goal tracking, and automated check-in reminders.pulpstream.com · 30 Sept 2026
- AI and reporting
- Pulpstream says its AI surfaces trends and its customizable dashboards report case volume, status, resolution times, and manager activity.pulpstream.com · 30 Sept 2026
- Integrations
- The Employee Relations page lists Workday, Dayforce, UKG, ADP, SAP, Paylocity, Vector, iSolved, Kronos, and Namely, and says other integrations can be built.pulpstream.com · 30 Sept 2026
- Security
- The security page states that Pulpstream is SOC 1 and SOC 2 Type II certified, HIPAA certified, GDPR compliant as a data processor, and compliant with CPRA and CCPA requirements.pulpstream.com · 30 Sept 2026
- Data protection
- Pulpstream says customer data is encrypted with AES-256, data in transit uses TLS, and data is hosted in physically secure U.S.-based AWS facilities.pulpstream.com · 30 Sept 2026
- Support and implementation
- The platform page describes implementation support for workflow configuration, integrations, data migration, and team training, plus a dedicated support team and 30-minute response times.pulpstream.com · 30 Sept 2026
- Intended customers
- Pulpstream says it serves mid-market and enterprise organizations across industries including manufacturing, logistics, healthcare, insurance, and government.pulpstream.com · 30 Sept 2026
- Pricing
- The product page offers a demo but does not state a price or subscription plan.pulpstream.com · 30 Sept 2026
- Processes
- Supported processes include disciplinary actions, performance improvement plans, workplace complaints and investigations, employee issue tracking and employee case management.pulpstream.com · 30 Sept 2026
- Discipline workflows
- Pulpstream documents counseling, verbal warnings, written warnings and performance-improvement plans with templates, guided workflows and HR approval routing.pulpstream.com · 30 Sept 2026
- Customization
- Workflows, forms, email templates, notification timing, role permissions and dashboards can be configured without coding.pulpstream.com · 30 Sept 2026
- Security certifications
- Pulpstream states that it is SOC 1 and SOC 2 Type II certified, HIPAA certified, GDPR compliant as a processor and CCPA/CPRA compliant.pulpstream.com · 30 Sept 2026
- Support
- Pulpstream advertises 30-minute response times, a dedicated team of three, implementation support and expert guidance.pulpstream.com · 30 Sept 2026
- Device access
- The Pulpstream app supports offline operation and is available on Android, iOS, Microsoft Surface and web.pulpstream.com · 30 Sept 2026
- Target organizations
- Pulpstream says its customers operate across manufacturing, foodservice distribution, research, government, agriculture, insurance, construction and human resources.pulpstream.com · 30 Sept 2026
Company
- Founded
- 2013pulpstream.com · 28 Sept 2026
- Headquarters
- San Jose, California, United Statespulpstream.com · 28 Sept 2026
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Sources
- pulpstream.com/solutions/employee-processes· checked 30 Sept 2026
- pulpstream.com/security· checked 30 Sept 2026
- pulpstream.com/platform· checked 30 Sept 2026
- pulpstream.com/industry· checked 30 Sept 2026
- pulpstream.com/resources/blog/digitize-incident-and-cl· checked 30 Sept 2026
- pulpstream.com/about-us· checked 30 Sept 2026
- pulpstream.com/resources/blog/hr-compliance-cost-savin· checked 30 Sept 2026