Author-it vs MadCap Flare
Author-it
author-it.com
MadCap Flare
madcapsoftware.comSide by side
| Figure | Author-it | MadCap Flare |
|---|---|---|
| Price from | — | $262.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 8 |
| Spec score · Help Authoring Tools | 7.8 (#12) | 8.0 (#9) |
| Spec score · Technical Documentation Software | 7.8 (#23) | 8.0 (#19) |
| Spec score · Knowledge base software | 7.6 (#105) | 8.1 (#67) |
| Founded | 1996 | 2005 |
| Headquarters | New Zealand | Denver, Colorado, USA |
| Integrations | Author-it provides APIs for integration and automation with content delivery platforms, translation vendors, and other systems. | The product page says Flare can publish directly to Salesforce, Zendesk, and ServiceNow, and the pricing page lists ChatGPT integration for Flare Online authoring. |
| Localization | Translation management sends new or changed content for translation instead of entire documents. | Flare supports Unicode, double-byte, Cyrillic, and right-to-left languages, including Hebrew, Arabic, and Persian. |
| Publishing | A single source can publish to formats including PDF, HTML5, SCORM eLearning, and AION JSON. | Flare publishes to multiple formats, including responsive HTML5, high-end print, Microsoft PowerPoint, PDF, Word, SCORM, and more. |
Plans
MadCap Flare
- Starter — Flare Desktop Only$3,150 a year
- Flare Online — IndividualPrice not published
- Flare Online — TeamPrice not published
- Flare Online — BusinessPrice not published
- Starter — Flare Desktop Only$3,150 a year
- Flare Online - BusinessPriced on request
- Flare Online - IndividualPriced on request
- Flare Online - TeamPriced on request
In their own words
MadCap Flare
MadCap Flare is an authoring and publishing platform for technical documentation, online help, knowledge bases, policies, training materials, and API documentation. Topic-based authoring and single-sourcing let teams reuse material across versions and output formats. Flare can publish responsive HTML5, print, PowerPoint, PDF, Word, SCORM, and other formats; it also imports content from Word, Excel, Confluence, FrameMaker, RoboHelp, and DITA. Flare Online adds browser-based review for subject matter experts and non-Flare users, concurrent authoring, and real-time collaboration. Publishing can connect directly to Salesforce, Zendesk, and ServiceNow. Flare supports Unicode, double-byte, Cyrillic, and right-to-left languages, while Flare Online analytics can track topic views, searches without results, and user behavior. The Starter desktop plan costs $3,150 a year, billed at $3,150 per author per year. A free 30-day trial is available without a credit card. Flare Desktop requires Microsoft Windows; Flare Online offers browser-based authoring and review.