Avaya Cloud Office vs BT Cloud Voice
Avaya Cloud Office
avaya.comBT Cloud Voice
business.bt.comSide by side
| Figure | Avaya Cloud Office | BT Cloud Voice |
|---|---|---|
| Price from | — | £10.52/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Business Phone Systems | 8.2 (#73) | 8.3 (#60) |
| Spec score · Unified Communications as a Service | 8.3 (#12) | 8.5 (#8) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | local |
| Call routing | custom | advanced |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | No |
| Support | Avaya lists UK support hours as Monday to Friday, 8:00 AM to 5:00 PM local time, with after-hours technical support for service outages through its OneCare portal or by phone. | BT advertises a dedicated UK-based helpdesk available 24/7 for Cloud Voice customers. |
Plans
Avaya Cloud Office
- EssentialsPrice not published
- EssentialsPriced on request
- PremiumPrice not published
- StandardPrice not published
- UltimatePrice not published
BT Cloud Voice
- Basic£10.52 a month
- Connect£13.74 a month
- Collaborate£20.09 a month
In their own words
Avaya Cloud Office
Avaya Cloud Office has no write-up on Specifiction yet; its figures are above.
BT Cloud Voice
BT Cloud Voice has no write-up on Specifiction yet; its figures are above.