Avoma vs Rafiki AI

Avoma captures meetings with a bot and provides transcripts, summaries, and action items. It works on the web, iOS, and Android, and captures meetings on Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting. Transcription supports 62 languages, and calendar integrations are included. A free view-only user can watch recordings, view notes and transcripts, comment, and share. Paid plans are billed annually: Startup costs $19 a month for up to 25 paid seats, and Organization costs $29 a month for up to 100 paid seats. Both include unlimited free view-only seats. Enterprise costs $39 a month, is billed annually only, and requires at least 10 paid seats. Avoma was founded in 2017 and is headquartered in Palo Alto, California, United States.

Rafiki AI is a sales intelligence platform that records, transcribes, and analyzes sales conversations, then provides deal insights, rep coaching, follow-up emails, and revenue intelligence. Its notetaking agent identifies topics, questions, objections, and next steps. Calls can be scored against custom criteria or frameworks such as MEDDIC, BANT, and SPIN, and captured call intelligence can populate CRM fields including budget, timeline, decision makers, and next steps. Integrations listed include Salesforce, HubSpot, Zoho CRM, Pipedrive, Zoom, Google Meet, Microsoft Teams, Slack, Aircall, Freshworks, OpenPhone, and Monday.com. Rafiki says it supports transcription and analysis in over 60 languages. Starter costs $19 a month billed annually for up to three users, with 8,000 minutes of audio recording and 2,000 minutes of monthly transcription. Premium costs $49 a month billed annually and includes unlimited recording and transcription; Gen AI Search and Reports use add-on credits. A 14-day Premium trial requires no credit card. After it ends, accounts move to limited read-only mode, with past recordings accessible for a year.