Tech riderRev. 30 Sept 2026

Rafiki AI

Ch 057.4of 23 AI Sales Call Analysis Software

1Runs onAndroid, iOS, Mac, Web, Windows
2Costsfree trial · paid from $19/mo
3Call transcriptionYes
4Objection detectionYes
5Coaching scorecardsYes
6Next-step extractionYes
7CRM synchronizationYes

7 lines stated Written from the maker's own pages: getrafiki.ai

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Overview

Rafiki AI is a sales intelligence platform that records, transcribes, and analyzes sales conversations, then provides deal insights, rep coaching, follow-up emails, and revenue intelligence. Its notetaking agent identifies topics, questions, objections, and next steps. Calls can be scored against custom criteria or frameworks such as MEDDIC, BANT, and SPIN, and captured call intelligence can populate CRM fields including budget, timeline, decision makers, and next steps. Integrations listed include Salesforce, HubSpot, Zoho CRM, Pipedrive, Zoom, Google Meet, Microsoft Teams, Slack, Aircall, Freshworks, OpenPhone, and Monday.com. Rafiki says it supports transcription and analysis in over 60 languages. Starter costs 19.00 USD per month billed annually for up to three users, with 8,000 minutes of audio recording and 2,000 minutes of monthly transcription. Premium costs 49.00 USD per month billed annually and includes unlimited recording and transcription; Gen AI Search and Reports use add-on credits. A 14-day Premium trial requires no credit card. After it ends, accounts move to limited read-only mode, with past recordings accessible for a year.

Who it is for

Rafiki AI is designed for SME revenue teams that want call analysis, coaching, and CRM updates. Its license model may suit teams where only meeting hosts need paid seats and other collaborators review calls.

What is good

Scores calls against custom criteria or sales frameworks
Extracts call intelligence into CRM fields
Supports transcription and analysis in over 60 languages
Trial includes Premium features without a credit card

What to know first

No free plan
Trial accounts move to limited read-only mode afterward
Gen AI Search and Reports use add-on credits

Verdict

Rafiki AI brings conversation analysis, coaching, and CRM field updates into a sales workflow. Compare the annual-billed user limits and transcription allowances across Starter and Premium before choosing a plan.

Rafiki AI plans and pricing

All plans

Starter $19/mo Billed annually. Up to 3 users. 8,000 min audio recording · 2,000 min/mo transcription · Up to 3 users getrafiki.ai · 30 Sept 2026

Premium $49/mo Billed annually. No seat minimum. Unlimited recording (audio + video) · Unlimited transcription · Gen AI Search and Reports use add-on credits getrafiki.ai · 30 Sept 2026

Enterprise Not published Custom billing. Custom deployment and integrations · Dedicated support getrafiki.ai · 30 Sept 2026

Compared on AI sales call analysis software

Free plan: Nogetrafiki.ai
Paid from: $19/user/mogetrafiki.ai
Call transcription: Yesgetrafiki.ai
Objection detection: Yesgetrafiki.ai
Coaching scorecards: Yesgetrafiki.ai
Next-step extraction: Yesgetrafiki.ai
CRM synchronization: Yesgetrafiki.ai

Facts

Product: Rafiki AI is an AI-powered sales intelligence platform that records, transcribes, and analyzes sales conversations and provides deal insights, rep coaching, follow-up emails, and revenue intelligence.getrafiki.ai · 30 Sept 2026
Call analysis: Its notetaking agent records and transcribes sales conversations and identifies topics, questions, objections, and next steps.getrafiki.ai · 30 Sept 2026
Coaching: The platform automatically scores calls against custom criteria or frameworks including MEDDIC, BANT, and SPIN.getrafiki.ai · 30 Sept 2026
CRM sync: Rafiki AI can capture call intelligence and populate CRM fields, including budget, timeline, decision makers, and next steps.getrafiki.ai · 30 Sept 2026
Integrations: The site lists Salesforce, HubSpot, Zoho CRM, Pipedrive, Zoom, Google Meet, Microsoft Teams, Slack, Aircall, Freshworks, OpenPhone, and Monday.com integrations.getrafiki.ai · 30 Sept 2026
Target users: The product is described as designed for SME revenue teams, and its pricing page has plans for small teams, growing revenue teams, and large teams.getrafiki.ai · 30 Sept 2026
Trial: The 14-day trial includes Premium features and does not require a credit card.getrafiki.ai · 30 Sept 2026
Trial limit: After the trial, the account moves to limited read-only mode and past recordings remain accessible for a year.getrafiki.ai · 30 Sept 2026
License limit: Only active meeting hosts need paid licenses; collaborators who listen, comment, and review calls can use Rafiki AI for free with limited transcriptions.getrafiki.ai · 30 Sept 2026
Languages: Rafiki AI says it supports transcription and analysis in over 60 languages.getrafiki.ai · 30 Sept 2026
Coming soon: The site marks its autonomous AI SDR voice agent as coming soon; it is described as prospecting, qualifying, and booking meetings.getrafiki.ai · 30 Sept 2026
Enterprise options: Enterprise includes in-house deployment on GCP, AWS, or Azure, an API for internal or BI applications, advanced security features, and SLA and priority support.getrafiki.ai · 30 Sept 2026
Setup: The site says most teams are up and running within 15 minutes by connecting a calendar and CRM, without IT support.getrafiki.ai · 30 Sept 2026