Amotions AI
amotionsinc.com
What it is
Amotions AI provides private coaching during customer conversations, practice roleplay before calls, and scorecards and feedback after calls. During a live conversation, it can suggest discovery questions, ways to answer objections, technical responses, and next steps on the user’s screen; it does not join meetings as a participant. Teams can tailor coaching with playbooks, product knowledge, objections, and talk tracks. Zoom and Salesforce are native connectors. Teams, Google Meet, phone calls, and supported dialers use a desktop app, browser overlay, or upload workflow. Salesforce writeback creates Tasks, but full transcripts and rubric breakdowns are not pushed into CRM, and Salesforce sync into Amotions is manual. The service runs on macOS, Windows, and the web, with a free plan and paid plans from $49/user/mo; there is no free trial. Real-time coaching is not available as a mobile-phone app. The company says customer transcripts, audio uploads, and chat sessions are not used to train third-party foundation models, and organization data is separated by workspace. It does not publish a SOC 2 report, ISO 27001 certificate, or public HIPAA attestation.
Spec sheet
- Purpose
- Amotions AI provides private real-time coaching during customer conversations, AI roleplay before calls, and post-call scorecards and feedback.Read 28 Sep 2026 · amotionsinc.com
- Audience
- The product is aimed at customer-facing sales and service teams, including insurance, real estate, mortgage, healthcare, dental, solar, and contact-center teams.Read 28 Sep 2026 · amotionsinc.com
- Integrations
- Zoom and Salesforce are listed as native connectors; Teams, Google Meet, phone calls, and supported dialers use a desktop app or browser overlay and/or upload workflows.Read 28 Sep 2026 · amotionsinc.com
- Compliance
- The site says it does not publish a SOC 2 report, ISO 27001 certificate, or public HIPAA attestation; healthcare buyers can discuss HIPAA-oriented configurations during a deployment review.Read 28 Sep 2026 · amotionsinc.com
- Support
- Starter and Basic include self-serve help and in-product guidance; Enterprise includes sales-assisted rollout.Read 28 Sep 2026 · amotionsinc.com
- Headquarters
- Burlingame, California, United StatesRead 28 Sep 2026 · amotionsinc.com
- Data use
- Customer transcripts, audio uploads, and chat sessions are not used to train third-party foundation models, and organization data is separated by workspace.Read 28 Sep 2026 · amotionsinc.com
- Infrastructure
- The company says coaching workloads run in isolated Google Cloud environments, including Cloud Run, with encrypted transmission and storage.Read 28 Sep 2026 · amotionsinc.com
- Live coaching
- During live conversations, it privately suggests discovery questions, objection responses, technical answers, and next steps.Read 28 Sep 2026 · amotionsinc.com
- Mobile limitation
- Real-time coaching is not available as a mobile-phone app; phone or dialer calls can be coached through a computer workflow using speaker audio.Read 28 Sep 2026 · amotionsinc.com
- No meeting bot
- Amotions says it does not join Zoom, Teams, or Meet as a meeting participant; guidance appears privately on the user's screen.Read 28 Sep 2026 · amotionsinc.com
- Playbook training
- Customers can provide playbooks, objections, product knowledge, and talk tracks to tailor coaching to their process.Read 28 Sep 2026 · amotionsinc.com
- Salesforce limits
- Salesforce writeback creates Tasks; full transcripts and rubric scorecard breakdowns are not pushed into CRM, and Salesforce sync into Amotions is manual.Read 28 Sep 2026 · amotionsinc.com
Plans and prices
Strong points and limits
Strong points
- Private live suggestions for questions and next steps
- Practice roleplay and post-call scorecards
- Custom coaching from playbooks and product knowledge
- Free plan; runs on macOS, web, and Windows
Limits
- No free trial
- Real-time mobile-phone app coaching is unavailable
- Salesforce sync into Amotions is manual
- No published SOC 2, ISO 27001, or public HIPAA attestation
Who it suits
It suits customer-facing sales and service teams, including insurance, real estate, mortgage, healthcare, dental, solar, and contact-center teams. Teams that want coaching tailored to their own playbooks can provide those materials.
Verdict
Amotions AI combines private in-call guidance with roleplay and post-call feedback, and supports tailoring coaching to team materials. Check the Salesforce limitations, lack of real-time mobile coaching, and published compliance documentation status against your requirements.
Where Specifiction places it
- AI Sales Call Analysis Software#4 of 238.5