Piper AI

Spec sheet

What it does

Piper AI captures sales conversations and converts them into CRM updates, follow-ups, coaching insights and pipeline intelligence.Read 15 Oct 2026 · piperai.com

Product

Piper AI captures customer conversations and automates CRM updates, follow-ups, and sales coaching for growing B2B revenue teams.Read 2 Oct 2026 · piperai.com

Integrations

The pricing page lists Zapier, webhooks, WhatsApp, MCP, HubSpot, Salesforce and Pipedrive integrations, with synchronization for deals, contacts, companies, leads, notes and meetings.Read 15 Oct 2026 · piperai.com

Security

The product page states that data is EU-hosted, encrypted with AES-256 at rest and in transit, and protected with SSO and role-based access control.Read 2 Oct 2026 · piperai.com

Privacy

The product page says Piper AI does not retain data after processing and does not train AI on client data.Read 2 Oct 2026 · piperai.com

Compliance

The company claims ISO/IEC 27001 certification, SOC 2 Type II compliance, GDPR compliance and EU AI Act compliance.Read 15 Oct 2026 · piperai.com

Support

Enterprise-oriented support includes priority onboarding, security/compliance assistance, a dedicated Slack channel, custom implementation and launch planning.Read 15 Oct 2026 · piperai.com

Headquarters

LinkedIn lists Barcelona, Spain as PiperAI's headquarters.Read 15 Oct 2026 · linkedin.com

Founded

LinkedIn lists PiperAI as founded in 2023.Read 15 Oct 2026 · linkedin.com

Maker

The legal notice identifies the site owner as AUTOPILOT TECH, SL, with a registered office in Barcelona, Spain.Read 2 Oct 2026 · piperai.com

Additional integrations

The product page says Piper AI supports Salesforce, HubSpot, and 8,000+ other tools.Read 2 Oct 2026 · piperai.com

API and extensibility

The legal definition of the platform includes application programming interfaces, and the pricing page advertises webhooks and a Piper MCP connection for Claude, Cursor and other clients.Read 15 Oct 2026 · piperai.com

Call coaching

Calls can be scored against MEDDIC, BANT or custom playbooks, with post-call coaching recommendations.Read 15 Oct 2026 · piperai.com

Capterra listing

Capterra lists Piper with contact pricing, no free trial, nine integrations and web, Android and iPhone/iPad deployment options.Read 15 Oct 2026 · capterra.com

Company size

LinkedIn lists PiperAI as a privately held company with 11–50 employees.Read 15 Oct 2026 · linkedin.com

Conversation capture

The service records and structures interactions from Zoom, Microsoft Teams, Google Meet, phone, email, WhatsApp and in-person meetings.Read 15 Oct 2026 · piperai.com

CRM automation

The product automatically fills CRM deal stages, contact data, custom fields and activity logs from conversation content.Read 15 Oct 2026 · piperai.com

Customization

Plans advertise custom Piper agents plus customizable templates, prompts and logic.Read 15 Oct 2026 · piperai.com

Data policy

Piper AI says data is hosted in the EU, recording workflows include consent management, users have a right to delete data, and customer data is not used to train its AI.Read 15 Oct 2026 · piperai.com

Follow-up automation

It drafts personalized follow-up emails and creates and assigns CRM tasks, with optional automatic sending or rep approval.Read 15 Oct 2026 · piperai.com

Follow-ups

It drafts follow-up emails in each rep’s voice and creates CRM tasks, with auto-send or one-click rep approval as options.Read 2 Oct 2026 · piperai.com

Implementation speed

The product site markets deployment as live in two days, while its G2 profile describes plug-and-play setup in under one hour.Read 15 Oct 2026 · piperai.com

Language support

Piper AI states that it supports more than 100 languages.Read 15 Oct 2026 · piperai.com

Legal maker

The contractual provider is identified as AUTOPILOT TECH, S.L.Read 15 Oct 2026 · piperai.com

Licence

The contractual terms grant limited service access and prohibit copying, sublicensing, reverse engineering and derivative works, indicating proprietary software.Read 15 Oct 2026 · piperai.com

Limit: login and renewal complaints

A Trustpilot reviewer reported repeated authentication approvals, an unwanted automatic renewal and no response to a complaint.Read 15 Oct 2026 · trustpilot.com

Limit: performance

One G2 review notes that the interface can load slowly when switching between meetings.Read 15 Oct 2026 · g2.com

Notable news: acquisition

Piper AI announced that Aircall acquired the company on April 8, 2026, while retaining Piper as a standalone product line.Read 15 Oct 2026 · piperai.com

Notable news: general availability

Piper AI announced general availability of its AI sales agents for Salesforce and HubSpot on March 12, 2026.Read 15 Oct 2026 · piperai.com

Pipeline intelligence

Piper AI monitors conversation-derived deal-health signals and flags at-risk opportunities for pipeline review.Read 15 Oct 2026 · piperai.com

Praise: CRM automation

Trustpilot reviewers praise automatic CRM field filling, meeting synchronization, configurable notes and reports, and reduced administrative work.Read 15 Oct 2026 · trustpilot.com

Praise: time savings

G2 reviewers repeatedly praise reduced sales administration, automated data capture and time saved through accurate summaries.Read 15 Oct 2026 · g2.com

Praise: usability and implementation

G2 reviewers describe Piper as easy to use and implement, with smooth workflow integration.Read 15 Oct 2026 · g2.com

Pricing model

The pricing page provides no dollar amounts and says pricing scales with seats, integrations and onboarding needs.Read 15 Oct 2026 · piperai.com

Rating on Capterra

0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.8 out of 5 from 3 reviewsRead 15 Oct 2026 · g2.com

Rating on Trustpilot

3.7 out of 5 from 9 reviewsRead 15 Oct 2026 · trustpilot.com

Recording controls

The product page describes GDPR-compliant recording with built-in consent management.Read 2 Oct 2026 · piperai.com

Security controls

Piper AI states that it uses AES-256 encryption at rest, TLS in transit, annual penetration testing, vulnerability scans, a web application firewall and DDoS protection.Read 15 Oct 2026 · piperai.com

Setup

The product page says teams can go live in two days and that no credit card is required to book a demo.Read 2 Oct 2026 · piperai.com

Trial terms

The general terms allow a free trial period when provided on the website, but do not specify a fixed duration.Read 15 Oct 2026 · piperai.com

Plans and prices

Every Piper AI plan and price →

Where Specifiction places it

• AI Sales Call Analysis Software#7 of 238.0