Avoma vs Speechmatics

Avoma captures meetings with a bot and provides transcripts, summaries, and action items. It works on the web, iOS, and Android, and captures meetings on Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting. Transcription supports 62 languages, and calendar integrations are included. A free view-only user can watch recordings, view notes and transcripts, comment, and share. Paid plans are billed annually: Startup costs $19 a month for up to 25 paid seats, and Organization costs $29 a month for up to 100 paid seats. Both include unlimited free view-only seats. Enterprise costs $39 a month, is billed annually only, and requires at least 10 paid seats. Avoma was founded in 2017 and is headquartered in Palo Alto, California, United States.

Speechmatics provides APIs for speech-to-text, voice agents, and text-to-speech, processing recorded files or live audio. Speech-to-text supports more than 55 languages, including conversations that switch languages mid-sentence. The company says real-time transcription can return results in less than one second; speaker diarization and custom vocabulary support speaker identification and specialized terms. Listed uses include healthcare, voice agents, live captioning, contact center analytics, legal transcription, and meeting platforms. Deployment options include SaaS, multi-region cloud, on-premises containers and virtual appliances, on-device, and hybrid cloud with on-premises; availability varies by plan. The service is available through API and on Linux, macOS, Windows, web, and self-hosted platforms. The free plan provides $100 in credits, requires no credit card, and allows two concurrent real-time sessions. Usage-based options include text-to-speech at $0.01 per once and transcription plans priced per hour. Speechmatics states it is ISO/IEC 27001:2022 accredited, GDPR compliant, HIPAA compliant, and SOC 2 Type II certified. It says data is encrypted at rest with AES 256 and in transit using TLS 1.2 or higher.