Speechmatics
speechmatics.com
What it is
Speechmatics provides APIs for speech-to-text, voice agents, and text-to-speech, processing recorded files or live audio. Speech-to-text supports more than 55 languages, including conversations that switch languages mid-sentence. The company says real-time transcription can return results in less than one second; speaker diarization and custom vocabulary support speaker identification and specialized terms. Listed uses include healthcare, voice agents, live captioning, contact center analytics, legal transcription, and meeting platforms. Deployment options include SaaS, multi-region cloud, on-premises containers and virtual appliances, on-device, and hybrid cloud with on-premises; availability varies by plan. The service is available through API and on Linux, macOS, Windows, web, and self-hosted platforms. The free plan provides $100 in credits, requires no credit card, and allows two concurrent real-time sessions. Usage-based options include text-to-speech at $0.01 per once and transcription plans priced per hour. Speechmatics states it is ISO/IEC 27001:2022 accredited, GDPR compliant, HIPAA compliant, and SOC 2 Type II certified. It says data is encrypted at rest with AES 256 and in transit using TLS 1.2 or higher.
Spec sheet
- What it does
- Speechmatics provides APIs for real-time and batch speech-to-text, text-to-speech and voice-agent applications.Read 15 Oct 2026 · docs.speechmatics.com
- Deployment
- The pricing page lists SaaS, multi-region cloud, on-premises containers and virtual appliances, on-device, and hybrid cloud plus on-premises deployment options, with availability varying by plan.Read 3 Oct 2026 · speechmatics.com
- Integrations
- Official integration documentation lists LiveKit, Pipecat, Vapi and Zapier.Read 15 Oct 2026 · docs.speechmatics.com
- Security
- Speechmatics states it is ISO/IEC 27001:2022 accredited, GDPR compliant, HIPAA compliant and SOC 2 Type II certified.Read 3 Oct 2026 · speechmatics.com
- Support
- Self-serve support includes community, portal chat and email; enterprise support includes a dedicated customer success manager and solutions engineer.Read 3 Oct 2026 · speechmatics.com
- License
- The hosted Speechmatics product is proprietary, while its public Python and JavaScript SDK repositories use the MIT license.Read 15 Oct 2026 · github.com
- Headquarters
- Cambridge, United KingdomRead 28 Sep 2026 · speechmatics.com
- Founded
- 2006Read 28 Sep 2026 · speechmatics.com
- Company
- Speechmatics identifies itself as a private B2B SaaS voice AI provider founded in 2006 and headquartered in Cambridge, United Kingdom.Read 3 Oct 2026 · speechmatics.com
- API authentication
- Every API request requires an API key and unauthenticated requests receive HTTP 401.Read 15 Oct 2026 · docs.speechmatics.com
- Audio intelligence
- The platform exposes sentiment, topic detection, summaries and automatic chapters for audio.Read 15 Oct 2026 · github.com
- Automatic language detection
- Melia 1 detects languages automatically and supports code-switching within one conversation.Read 15 Oct 2026 · speechmatics.com
- Company founded
- Speechmatics was founded in 2006.Read 15 Oct 2026 · linkedin.com
- Conversation features
- Speaker diarization and custom vocabulary are included to identify speakers and capture specialized terminology.Read 3 Oct 2026 · speechmatics.com
- Custom vocabulary
- Custom dictionaries let customers add domain terms, names and acronyms to improve recognition.Read 15 Oct 2026 · speechmatics.com
- Data logging
- Pricing materials state that model-training data logging is disabled by default and that customers can choose US, EU or Australian processing locations.Read 15 Oct 2026 · speechmatics.com
- Data protection
- The security page says data is encrypted at rest with AES 256 and in transit using TLS 1.2 or higher.Read 3 Oct 2026 · speechmatics.com
- Deployment choices
- Speechmatics offers managed cloud, on-premises containers or virtual appliances, Kubernetes and on-device deployment.Read 15 Oct 2026 · docs.speechmatics.com
- Documentation
- The documentation site contains quickstarts, API references, model and language guides, deployment guides, billing, security and release notes.Read 15 Oct 2026 · docs.speechmatics.com
- Encryption
- The company says data is encrypted at rest with AES-256 and in transit with TLS 1.2 or higher.Read 15 Oct 2026 · speechmatics.com
- Free credit
- New accounts receive $100 in credit without requiring a payment card.Read 15 Oct 2026 · speechmatics.com
- Funding news
- Speechmatics announced a £6.35 million Series A round led by AlbionVC on October 21, 2019.Read 15 Oct 2026 · speechmatics.com
- GPU requirements
- The GPU inference container requires an NVIDIA GPU with at least 16 GB memory, 24 GB system RAM, CUDA support and Docker above 19.03.Read 15 Oct 2026 · docs.speechmatics.com
- Headquarters and size
- LinkedIn lists Cambridge, United Kingdom as headquarters and 51–200 employees.Read 15 Oct 2026 · linkedin.com
- JavaScript SDK status
- The JavaScript repository provides batch, real-time and Flow clients plus React hooks, but marks the older speechmatics NPM package deprecated.Read 15 Oct 2026 · github.com
- Languages
- The service advertises speech recognition in more than 55 languages, including mixed-language conversations.Read 15 Oct 2026 · speechmatics.com
- Limit: Capterra reviewers
- Reviewers report errors with background noise or mumbling and say PDF output is difficult to edit and completion requires manual page refreshes.Read 15 Oct 2026 · capterra.com
- Limit: Gartner reviewers
- Gartner material notes that pricing becomes complex at scale, latency may be higher than alternatives and costs can be comparatively high.Read 15 Oct 2026 · gartner.com
- Limit: independent developer review
- An independent API review says usage-based pricing needs modelling and that Speechmatics has fewer community tutorials than larger providers.Read 15 Oct 2026 · aicoursereview.com
- Limit: Trustpilot complaint
- A 2026 reviewer alleges hidden limit changes, automatic switching to lower models and missing transcript sections without warnings.Read 15 Oct 2026 · trustpilot.com
- Limits
- Self-serve accounts have up to 50 concurrent real-time sessions, except Free accounts, which have 2; enterprise concurrency dynamically adjusts to demand.Read 3 Oct 2026 · speechmatics.com
- Live transcription
- The company says its real-time speech-to-text can return results in less than one second.Read 3 Oct 2026 · speechmatics.com
- On-device support
- The on-device product runs locally on Mac and Windows with sub-second latency and no network audio transfer.Read 15 Oct 2026 · speechmatics.com
- Praise: Capterra reviewers
- Capterra reviewers describe the service as fast and highly accurate and say it saves substantial manual transcription time.Read 15 Oct 2026 · capterra.com
- Praise: G2 reviewers
- G2 reviewers repeatedly praise transcription accuracy, smooth usability, clear integration documentation and responsive support.Read 15 Oct 2026 · g2.com
- Praise: TechRadar
- TechRadar reports very strong accuracy and fast turnaround but says the product lacks a sophisticated graphical interface.Read 15 Oct 2026 · techradar.com
- Praise: Trustpilot reviewer
- One Trustpilot reviewer calls Speechmatics highly accurate and recommends its real-time translation.Read 15 Oct 2026 · trustpilot.com
- Rating on Capterra
- 4.5 out of 5 from 2 reviews.Read 15 Oct 2026 · capterra.com
- Rating on G2
- 4.7 out of 5 from 74 reviews.Read 15 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.0 out of 5 from 2 ratings.Read 15 Oct 2026 · gartner.com
- Rating on Trustpilot
- 3.0 out of 5 from 2 reviews.Read 15 Oct 2026 · trustpilot.com
- Real-time latency
- Speechmatics states that real-time transcription can run in about 350 milliseconds and under one second.Read 15 Oct 2026 · speechmatics.com
- SDK languages
- Documented SDKs include Python, JavaScript, .NET and Rust, plus Python text-to-speech and agent clients.Read 15 Oct 2026 · docs.speechmatics.com
- Security certifications
- Speechmatics states that it is ISO/IEC 27001:2022 accredited, SOC 2 Type II certified, GDPR compliant and HIPAA compliant.Read 15 Oct 2026 · speechmatics.com
- Self-hosting requirements
- The CPU container requires a license or token, Docker access, 1 vCPU, 2–5 GB RAM and about 100 MB disk per running container.Read 15 Oct 2026 · docs.speechmatics.com
- Speaker diarization
- The product identifies speakers and supports multi-speaker conversations through speaker diarization.Read 15 Oct 2026 · speechmatics.com
- Use cases
- Speechmatics lists healthcare, voice agents, live captioning, contact center analytics, legal transcription and meeting platforms as use cases.Read 3 Oct 2026 · speechmatics.com
Plans and prices
Strong points and limits
Strong points
- Speech-to-text supports more than 55 languages.
- Real-time transcription is reported in less than one second.
- Free plan includes $100 in credits.
- Multiple deployment options are listed.
Limits
- Free accounts allow two concurrent real-time sessions.
- Deployment availability varies by plan.
- Enterprise pricing is custom and not listed.
Who it suits
Speechmatics suits teams building transcription, voice-agent, or speech-synthesis workflows, including listed healthcare, legal, contact center, and meeting use cases. Its deployment choices include cloud, on-premises, on-device, and hybrid options, subject to plan availability.
Verdict
Speechmatics covers transcription, voice agents, and text-to-speech across several deployment models. Check the plan-specific limits and deployment availability for the intended workload.
Where Specifiction places it
- Transcription tools#2 of 289.2
- Speech Recognition Software#7 of 328.9
- Speech-to-Text Software#9 of 358.9
- Podcast Transcription Software#7 of 258.8
- Audio Transcription Software#15 of 358.8