Ballpark vs Loop11
Ballpark
ballparkhq.com
Loop11
loop11.comSide by side
| Figure | Ballpark | Loop11 |
|---|---|---|
| Price from | $125/mo | $199/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 3 |
| Spec score · Usability Testing Software | 9.2 (#1) | 8.4 (#9) |
| Spec score · User Testing | 9.2 (#1) | 8.4 (#5) |
| Analysis | AI can generate research reports from study responses and Coach can analyze and compare workspace data and help set up studies. | Reporting features include AI insights, clickstream analytics, heatmaps, and user session recording and replay. |
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | The Slack integration shares study notes and video clips and sends project milestone updates to selected Slack channels. |
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | Loop11 is an online usability testing platform for studies on websites, apps, prototypes, and wireframes. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | Loop11's data processing agreement states that its data center partners maintain independently validated SOC 2 and ISO 27001 security programs and that Loop11 regularly conducts penetration testing. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | Loop11 lists [email protected] as its support contact. |
Plans
Ballpark
- Free TrialFree
- Participant recruitmentPriced on request
- Starter$125 a month
- Business$229 a month
- EnterprisePrice not published
- Enterprise for AgenciesPriced on request
- Enterprise PlatformPriced on request
In their own words
Loop11
Loop11 is an online usability testing platform for studies of websites, apps, prototypes, and wireframes. It supports moderated and unmoderated testing, information architecture studies, true-intent research, A/B tests, benchmarking, and search-findability studies. Teams can examine results with clickstream analytics, heatmaps, session recordings and replay, and AI insights. Its AI Insights feature uses OpenAI and ChatGPT to analyze task results and create participant summaries, findings, and design recommendations. Studies can run on Apple and Windows computers, iPhones and iPads, and Android phones and tablets. No-code studies can use a desktop browser extension or mobile apps. A Slack integration shares study notes and video clips and sends milestone updates to selected channels. Loop11 lists a 14-day free trial with three studies and Enterprise features, with no credit card required. Pricing starts at $179/mo (annual); listed Rapid Insights and Pro plans cost $199 a month and $399 a month. Participants are bring-your-own, and recruitment, consulting, moderator services, and extra team members are outside listed plans.