| Price from | $125/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 3 |
| Spec score · User Experience Software | 9.2 (#3) | 7.3 (#27) |
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | Direct integrations listed in the Help Center include Jira, Azure DevOps, Qualtrics, Snowflake, Databricks, Amazon S3, and Medallia, and are available on Management and Strategic plans. |
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | TheyDo describes itself as an Experience Context Platform that connects data, journeys, research, and operational signals into shared customer context. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | TheyDo states that it is ISO 27001:2022 certified, SOC 2 Type II compliant, and GDPR compliant. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | The Management plan includes Customer Success access and SLA and live support, while the trial includes AI support and community access. |
