Balto QA vs Salesloft
Balto QA
balto.ai
Salesloft
salesloft.comSide by side
| Figure | Balto QA | Salesloft |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Speech Analytics Software | 7.8 (#6) | 7.9 (#5) |
| Integrations | Balto lists integrations including Genesys Cloud, NICE inContact CXone, Five9, Salesforce, RingCentral, Amazon Connect, Talkdesk, and a Call Data API. | The platform offers Salesforce CRM synchronization, LinkedIn Sales Navigator connectivity, an app directory and Gmail and Outlook access through Salesloft Connect. |
| Product | Balto is a real-time contact-center AI platform launched in January 2017. | Salesloft describes itself as a predictive revenue system that turns signals across a company's revenue stack into prioritized actions for revenue teams. |
| Security | Balto states that it is SOC 2 compliant and uses 256-bit encryption, HTTPS/TLS 1.2, AWS infrastructure, and PCI, PHI, and PII protections. | Salesloft says its platform uses HTTPS/TLS 1.2+ for connections and AES-256-GCM encryption for stored data. |
| Support | Customers receive a Customer Success Manager who supports setup, agent and supervisor training, and go-live. | Salesloft directs product support requests to its support team and Knowledge Base. |
Plans
Salesloft
- AdvancedPriced on request
- ElitePriced on request
- PremierPriced on request
In their own words
Salesloft
Salesloft describes its platform as a predictive revenue system that turns signals across a company's revenue stack into prioritized actions for revenue teams. Cadence supports workflows for targeting leads and maintaining engagement, while Conversation Intelligence provides insights from sales conversations. Its product lineup also includes Deals and Rhythm for account teams, plus Clari Forecast, Inspect, and Analytics for revenue leaders. The marketplace lists 288 partners, including Salesforce, Zoom, Okta, LinkedIn Sales Navigator, Zapier, and 6sense. Salesloft lists access through Android, iOS, web, API, and an extension. Its Android mobile app supports Cadence steps, email replies, and other one-off actions; mobile calls require the Dialer add-on. Salesloft Connect is a Chrome extension for access through Salesforce, Dynamics 365, and Gmail. The company says connections use HTTPS/TLS 1.2 or later and stored data uses AES-256-GCM encryption. It reports annual SOC 2 Type 2 examinations and alignment of its information security program with ISO 27001. The platform is hosted on AWS and Google Cloud Platform in the US and EU. Pricing is on request, and package features may vary.