Baselane Rent Collection vs Innago
Baselane Rent Collection
baselane.com
Innago
innago.comSide by side
| Figure | Baselane Rent Collection | Innago |
|---|---|---|
| Price from | $20/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Real Estate Accounting | 9.2 (#1) | 9.2 (#2) |
| Company legal name | Baselane’s legal entity is Skylight Financial Services Inc., and banking services are provided through Thread Bank, Member FDIC. | Crunchbase identifies the legal entity as Innago LLC. |
| Headquarters | New York, New York, United States | Cincinnati, Ohio, United States |
| Notable news | Baselane’s product-updates page says its Winter 2026 release added balance sheets, cost segregation, a dedicated mobile app and a Furnished Finder partnership. | Innago announced income verification for tenant screening on February 3, 2026, adding bank, payroll and document-based checks. |
| Praise: support | Trustpilot reviews commonly describe support staff as patient, knowledgeable and quick to resolve onboarding or account problems. | GetApp reviewers commonly describe support as responsive, knowledgeable and quick to resolve issues. |
| Rating on Apple App Store | 4.8 out of 5 from 581 ratings. | 4.4 out of 5 from 1K ratings |
| Rating on GetApp | 4.8 out of 5 from 18 reviews. | 4.9 out of 5 from 535 reviews |
| Rating on Google Play | 4.5 out of 5 from 149 reviews. | 4.26 out of 5 from 522 ratings |
| Rating on Trustpilot | 4.8 out of 5 from 548 reviews. | 4.7 out of 5 from 466 reviews |
| Support | Customer support is listed as available Monday through Friday 9am–7pm ET and Saturday–Sunday 9am–5pm ET, with phone support weekdays 9am–6pm ET. | Innago states that landlords receive direct phone support and comprehensive data encryption. |
| What it does | Baselane combines banking, rent collection, bookkeeping and reporting for real-estate investors managing rental properties. | Innago is cloud property-management software for landlords and property managers covering applications, screening, leases, rent, work orders, financials and tenant communication. |
Plans
Innago
- FreeFree
- Landlord platformFree
- ACH rent payment$2, paid once
- Credit/debit rent payment$2.99, paid once
- Income verification add-on$10, paid once
- Tenant screening$30, paid once
In their own words
Baselane Rent Collection
Baselane Rent Collection automates rent invoices, reminders and late fees, then assigns payments to the appropriate property and tenant. Tenants can pay one-time or recurring rent through a portal using ACH, debit cards or credit cards. ACH payments incur a $2 fee that landlords may cover or pass to tenants; card payments carry a 3.49% tenant fee. Standard processing takes 5 business days, while Baselane Smart users receive rent in 2 business days. The service supports multiple properties and units with separate rent schedules, and provides ledgers and rent rolls organized by tenant, property or unit. Landlords can report on-time rent payments to credit bureaus, and Livble lets tenants pay in installments while landlords receive rent in full. QuickBooks and Xero sync are listed. Core is free and includes automated rent, reminders and late fees. Smart costs $20 a month on an annual plan and adds faster deposits, advanced automations, priority support and shared access. The service is available on Android, iOS and the web.
Innago
Innago is property management software for landlords, with tools for online rent collection, tenant access, maintenance, accounting, and leases. Its tenant portal gives tenants a dedicated point of access, while the listed management functions cover key property operations. Innago runs on Android and iOS, and mobile apps are listed for both platforms. The Free plan costs nothing and provides property management software access for landlords. It has no monthly fee, setup fee, or contract. Innago was founded in 2017 and is headquartered in Cincinnati, Ohio, United States. For landlords comparing software by its stated scope and terms, Innago brings rent collection, tenant portal, maintenance management, property accounting, and lease management together under a free plan.