bavoli vs Service
bavoli
bavoli.com
Service
useservice.appSide by side
| Figure | bavoli | Service |
|---|---|---|
| Price from | $30/mo | €79/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 2 |
| Spec score · Restaurant Table Management Software | 8.3 (#9) | 7.6 (#31) |
| Guest management | The guest CRM tracks preferences, visit history, dietary needs, and special occasions. | Guest profiles can include visit history, food preferences, allergies, VIP status, and consent tracking. |
| Headquarters | Bay Area, California, United States | Marseille, France |
| Integrations | The privacy policy names Google Reserve, Stripe, and POS systems as integrations or connected services. | The pricing page lists Stripe, an embeddable booking widget, and Premium API and webhooks; the public REST API is described as read-only and in beta. |
| Payments | Stripe processes payment information, and Bavoli says it stores tokenized card references rather than full card numbers. | Stripe card guarantees can be used for no-shows, with a 5% HT Service fee only on amounts actually collected, plus Stripe processing fees. |
| Product | Bavoli combines online ordering, reservations, waitlists, menus, guest profiles, and a phone agent for restaurants. | Service is a reservation management platform designed for independent restaurants. |
| Reservations | Guests can book through a restaurant's website or Google, and Plus and Pro include card holds and no-show fees. | It supports online reservations, walk-ins, phone bookings, service capacities, and a waitlist. |
| Support | Bavoli lists [email protected] and says it typically responds within four business hours. | The site links to a help center for using reservations and managing restaurant operations, and lists [email protected] as a contact. |
Plans
bavoli
- FreeFree
- Plus$30 a month
- Phone agent add-on$50 a month
- Pro$60 a month
- Event pass$150, paid once
In their own words
bavoli
bavoli is a web service combining restaurant ordering, reservations, waitlists, menus, guest profiles, and a phone agent. Guests can place pickup, delivery, QR table-service, or kiosk orders through one menu. Reservations can come from a restaurant website or Google, while the digital waitlist provides real-time wait times and automatic notifications. Guest CRM records preferences, visit history, dietary needs, and special occasions. The Free plan costs nothing, needs no card, and includes unlimited reservations, waitlist parties, and covers, texts for the first 25 parties monthly, and 60 phone-agent minutes once. Plus is $30 a month or $300 a year; Pro is $60 a month or $600 a year. A phone-agent add-on costs $50 a month or $500 a year, and an Event pass costs $150, paid once. Ordering fees are $0.50 pickup, $1.00 delivery, and 0.5% QR or kiosk; delivery is currently for US restaurants.