Service

Spec sheet

Product

Service is a reservation management platform designed for independent restaurants.Read 30 Sep 2026 · useservice.app

Intended users

Service says it was created by restaurateurs for restaurateurs and is based in Marseille, France.Read 30 Sep 2026 · useservice.app

Integrations

The pricing page lists Stripe, an embeddable booking widget, and Premium API and webhooks; the public REST API is described as read-only and in beta.Read 30 Sep 2026 · useservice.app

Support

The site links to a help center for using reservations and managing restaurant operations, and lists [email protected] as a contact.Read 30 Sep 2026 · useservice.app

Headquarters

Marseille, FranceRead 28 Sep 2026 · useservice.app

Communications

Features include automated guest emails and SMS, push notifications, and AI translations in 11 languages.Read 30 Sep 2026 · useservice.app

Data handling

Service says restaurant data can be exported at any time, is not sold, and is processed under the GDPR; its DPA says data can be requested for export within 30 days after cancellation and is then deleted within 90 days.Read 30 Sep 2026 · useservice.app

Floor management

The platform includes a visual drag-and-drop floor plan, table management, and real-time table status.Read 30 Sep 2026 · useservice.app

Guest management

Guest profiles can include visit history, food preferences, allergies, VIP status, and consent tracking.Read 30 Sep 2026 · useservice.app

Payments

Stripe card guarantees can be used for no-shows, with a 5% HT Service fee only on amounts actually collected, plus Stripe processing fees.Read 30 Sep 2026 · useservice.app

Reservations

It supports online reservations, walk-ins, phone bookings, service capacities, and a waitlist.Read 30 Sep 2026 · useservice.app

Security and privacy

The data processing agreement states that data is hosted in Paris on Google Cloud, encrypted at rest with AES-256 and in transit with TLS 1.2+, with five-level roles and audit logging.Read 30 Sep 2026 · useservice.app

Trial and demo

The pricing FAQ says Service offers a personalized demo configured for the restaurant and does not state that it offers a free trial.Read 30 Sep 2026 · useservice.app

Plans and prices

Every Service plan and price →

Where Specifiction places it

• Restaurant Table Management Software#31 of 447.6