Service vs SpotOn Restaurant
Service
useservice.app
SpotOn Restaurant
spoton.comSide by side
| Figure | Service | SpotOn Restaurant |
|---|---|---|
| Price from | €79/mo | $50/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 5 |
| Spec score · Restaurant Table Management Software | 7.6 (#31) | 8.8 (#3) |
| Headquarters | Marseille, France | San Francisco, California, United States |
| Integrations | The pricing page lists Stripe, an embeddable booking widget, and Premium API and webhooks; the public REST API is described as read-only and in beta. | Listed integrations include DoorDash, Uber Eats, Deliverect, Chowly, Checkmate, 7shifts, MarginEdge, Restaurant365, Tenzo, OpenTable, Shogo, DAVO and payroll providers. |
| Product | Service is a reservation management platform designed for independent restaurants. | SpotOn describes itself as a cloud-based restaurant management system with point-of-sale, online ordering and reservations, labor management, AI-powered P&L analysis, and integrations. |
| Reservations | It supports online reservations, walk-ins, phone bookings, service capacities, and a waitlist. | SpotOn Reserve handles tables, walk-ins, reservations and waitlists without per-cover fees from a restaurant website and Google. |
| Support | The site links to a help center for using reservations and managing restaurant operations, and lists [email protected] as a contact. | SpotOn advertises human 24/7/365 technical support, personalized setup and training, and software updates included in monthly software costs. |
Plans
SpotOn Restaurant
- All-In PlanFree
- All-In PlanFree
- Core Bundle$50 a month
- POS Essentials$55 a month
- Build Your OwnPriced on request
In their own words
SpotOn Restaurant
SpotOn Restaurant is a cloud-based restaurant management system combining point-of-sale, online ordering, reservations, labor management, AI-powered P&L analysis, and integrations. Its POS includes table layouts, menu management, ordering, payments, reporting, and employee tools. SpotOn presents options for full-service restaurants, bars and pubs, and counter service, as well as casual and fine dining, breweries, quick service, fast casual, cafes, and bakeries. The dashboard adds an AI menu assistant, dynamic reporting, marketing campaigns, remote management, multi-location tools, and employee tools. SpotOn Order connects commission-free online ordering to SpotOn POS and the GoTo Place app. Direct delivery integrations include DoorDash and Uber Eats; other delivery platforms are supported through Deliverect. Offline mode is designed to keep stations connected and orders flowing to the kitchen during internet outages, then sync payments when connectivity returns. Users can access the dashboard from a browser on any device. SpotOn says its restaurant POS uses proprietary hardware, so customers cannot use their own POS hardware or tablets. Pricing includes POS Essentials at $55 per station per month, plus implementation, hardware, and processing costs. Support is available 24/7/365 at no extra cost.