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SPECIFICTION
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bavoli vs Shokken

bavoli

bavoli.com

Shokken

shokken.rsvp

Side by side

FigurebavoliShokken
Price from$30/mo$19.99/mo
Free planYesYes
Free trial——
Open source——
WebYesYes
iOS—Yes
Android—Yes
Plans published52
Spec score · Restaurant Waitlist Software8.4 (#6)8.0 (#11)
IntegrationsThe privacy policy names Google Reserve, Stripe, and POS systems as integrations or connected services.Users can sign in with Google or Apple.
SecurityBavoli's DPA says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, with role-based access controls and row-level security.The privacy policy says Shokken uses TLS encryption in transit, encryption at rest within its hosted infrastructure, role-based access controls, audit logging, least-privilege policies, monitoring, vulnerability management, and incident response procedures.
SupportBavoli lists [email protected] and says it typically responds within four business hours.Shokken offers a 15-minute setup call and in-person setup help in Las Vegas.

Plans

bavoli

  • FreeFree
  • Plus$30 a month
  • Phone agent add-on$50 a month
  • Pro$60 a month
  • Event pass$150, paid once

bavoli pricing →

Shokken

  • FreeFree
  • Founding Pro$19.99 a month

Shokken pricing →

In their own words

bavoli

bavoli is a web service combining restaurant ordering, reservations, waitlists, menus, guest profiles, and a phone agent. Guests can place pickup, delivery, QR table-service, or kiosk orders through one menu. Reservations can come from a restaurant website or Google, while the digital waitlist provides real-time wait times and automatic notifications. Guest CRM records preferences, visit history, dietary needs, and special occasions. The Free plan costs nothing, needs no card, and includes unlimited reservations, waitlist parties, and covers, texts for the first 25 parties monthly, and 60 phone-agent minutes once. Plus is $30 a month or $300 a year; Pro is $60 a month or $600 a year. A phone-agent add-on costs $50 a month or $500 a year, and an Event pass costs $150, paid once. Ordering fees are $0.50 pickup, $1.00 delivery, and 0.5% QR or kiosk; delivery is currently for US restaurants.

Visit bavoli.com

Shokken

Shokken is a restaurant waitlist service that lets staff manage parties while guests follow their place in line. Guests can join from a browser using a QR code, without installing an app or creating an account, then share a live tracker with the rest of their party. Staff can manage multiple waitlists, run a tablet in kiosk mode, let guests leave the list, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest pages support English, Spanish, Simplified and Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 for the first month, then $99.99/month while continuously active; its regular rate is $200/month. The service is available to U.S. restaurants and needs internet access to sync lists and send texts.

Visit shokken.rsvp