bavoli vs Union Waitlist
bavoli
bavoli.comUnion Waitlist
getunion.comSide by side
| Figure | bavoli | Union Waitlist |
|---|---|---|
| Price from | $30/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Plans published | 5 | 0 |
| Spec score · Restaurant Waitlist Software | 8.4 (#6) | 7.0 (#21) |
| Integrations | The privacy policy names Google Reserve, Stripe, and POS systems as integrations or connected services. | Union’s integrations page lists DAVO, OpenTable, 7shifts, Restaurant365, Factor4, and Kickfin. |
| Privacy | Bavoli says it does not sell personal information or provide guest contact details to third parties for their own marketing. | Union’s privacy policy says it covers information collected, stored, used, and disclosed through its websites, mobile apps, and services. |
| Support | Bavoli lists [email protected] and says it typically responds within four business hours. | Union says customers receive 24/7 support from a live US-based person, with no additional support fee. |
| Target customers | Bavoli says its tools are designed for independent restaurants and also offers the same plans to booking and walk-in businesses such as salons and activity venues. | Union describes its point-of-sale platform as built for high-volume bars and restaurants. |
Plans
bavoli
- FreeFree
- Plus$30 a month
- Phone agent add-on$50 a month
- Pro$60 a month
- Event pass$150, paid once
In their own words
bavoli
bavoli is a web service combining restaurant ordering, reservations, waitlists, menus, guest profiles, and a phone agent. Guests can place pickup, delivery, QR table-service, or kiosk orders through one menu. Reservations can come from a restaurant website or Google, while the digital waitlist provides real-time wait times and automatic notifications. Guest CRM records preferences, visit history, dietary needs, and special occasions. The Free plan costs nothing, needs no card, and includes unlimited reservations, waitlist parties, and covers, texts for the first 25 parties monthly, and 60 phone-agent minutes once. Plus is $30 a month or $300 a year; Pro is $60 a month or $600 a year. A phone-agent add-on costs $50 a month or $500 a year, and an Event pass costs $150, paid once. Ordering fees are $0.50 pickup, $1.00 delivery, and 0.5% QR or kiosk; delivery is currently for US restaurants.
Union Waitlist
Union Waitlist is a guest and table management feature for busy bars and restaurants, available through a browser and mobile experience. Guests can join a line, track their position, view the menu, save items, and open a tab before seating with a QR code or NFC. They can order from the bar, request pickup, and earn rewards. Staff see guest names and collected notes, coordinate communication, assign tables, and balance server workloads. When seating is ready, staff can transfer the guest check and notes to the table, including from a tablet, and send a text notification. Union lists integrations with OpenTable, 7shifts, Checkmate, Craftable, DAVO, and Solink. The company describes its venue platform as built for high-volume bars and restaurants and says its demo is suitable for operators with a full liquor license. Union Pocket installs from the App Store and supports iPhone 12 and later. The Waitlist page asks businesses to schedule a demo and does not show a feature price.