Bella FSM vs FieldConnect
Bella FSM
bellafsm.comFieldConnect
fieldconnect.comSide by side
| Figure | Bella FSM | FieldConnect |
|---|---|---|
| Price from | $10/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Electrical Contractor Software | 8.3 (#11) | 7.4 (#22) |
| Founded | 2005 | 2002 |
| Industries | The company says Bella FSM serves businesses including HVAC, ITSM, construction, property management, cleaning, equipment maintenance, and pest control. | FieldConnect lists HVAC, electrical, plumbing, building controls, commercial equipment, fire and life safety, security systems, facilities maintenance, and industrial cleaning among its industries. |
| Scheduling and dispatch | The software includes scheduling and dispatch, recurring visits, a drag-and-drop calendar, and text and email alerts. | Dispatchers can schedule technicians based on availability, skills, crew assignment, location, and other attributes. |
| Work orders | Work orders support status tracking, checklists, parts, preventive maintenance, and photo attachments. | Technicians can access and update mobile work orders, add notes, and view customer, equipment, and service details in the field. |
Plans
FieldConnect
- AdvancedPriced on request
- CorePriced on request
- EnterprisePriced on request
In their own words
Bella FSM
Bella FSM is cloud-based field service software for small and midsized teams, covering estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments. Its scheduling tools include recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders can track status, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. The mobile app can show job details, update statuses, and capture photos offline, then sync after connectivity returns. Stripe card payments can be recorded from the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration can create jobs from connected apps, but offers an action rather than a trigger. The base plan costs $35 a month for one user, with no term commitment; each added user costs $10 a month. Add-ons are $10 a month each. A 14-day trial is available, but there is no free plan.
FieldConnect
FieldConnect is a paid field service management suite for Android, iOS and web. It connects technicians, dispatchers, back-office staff and other employees around mobile work orders, scheduling and service information. Technicians can update orders, add notes and view customer, equipment and service details, including while offline; synchronization occurs after connectivity returns. The service says field information can sync with an ERP in real time. Dispatchers schedule by availability, skills, crew assignment, location and other attributes, while GPS tracks technician locations and calculates routes. Core, Advanced and Enterprise plans are priced on request. Core includes native ERP integration, offline access, custom forms, time approvals, crew management, signatures and purchase orders. Advanced adds dispatch tools, GPS maps, availability tracking, project planning, messaging and reporting. Enterprise adds customer and quoting portals. Listed integrations include XOi, Microsoft Dynamics, Sage and Viewpoint.