Bella FSM vs SepticCycle

Bella FSM is cloud-based field service software for small and midsized teams, covering estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments. Its scheduling tools include recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders can track status, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. The mobile app can show job details, update statuses, and capture photos offline, then sync after connectivity returns. Stripe card payments can be recorded from the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration can create jobs from connected apps, but offers an action rather than a trigger. The base plan costs $35 a month for one user, with no term commitment; each added user costs $10 a month. Add-ons are $10 a month each. A 14-day trial is available, but there is no free plan.

SepticCycle is a business platform for septic companies, covering work from scheduling through compliance. It includes customer and property records, scheduling and dispatch, invoicing, contracts, estimates, inventory, expense tracking, and compliance reporting. Septic records can track tanks by property, pumping frequency schedules, land application records, and manifests. Technicians use a mobile-optimized web app in iOS and Android browsers for schedules, checklists, GPS check-in, photo uploads, and time tracking. Online invoice payments use Stripe Connect to route funds directly to the business bank account. Every plan includes API and webhook access, though full developer documentation and a sandbox are marked as coming soon. Each account includes an AI assistant for questions about workflows and Texas TCEQ/OSSF regulations. The Everything Included plan costs $149 a month per company, with unlimited users and customers. A 90-day trial is listed, but there is no free plan. The company focuses on septic businesses with 2–20 people and offers a 30-minute onboarding call.