Bella FSM vs STEL Order
Bella FSM
bellafsm.comSTEL Order
stelorder.comSide by side
| Figure | Bella FSM | STEL Order |
|---|---|---|
| Price from | $10/mo | $60/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Appliance Repair Software | 8.2 (#11) | 7.8 (#24) |
| Purpose | Bella FSM is cloud-based field service software for small and midsized teams to manage estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments. | STEL Order is management software for appliance repair businesses to create quotes and invoices, dispatch technicians, and collect payments online. |
| Support | The pricing page says support includes phone support from 8:00am to 8:00pm EST, 24/7 online support, and online training webinars as needed. | The appliance repair page says technical support and onboarding training are available and that customers can speak with real people. |
Plans
In their own words
Bella FSM
Bella FSM is cloud-based field service software for small and midsized teams, covering estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments. Its scheduling tools include recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders can track status, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. The mobile app can show job details, update statuses, and capture photos offline, then sync after connectivity returns. Stripe card payments can be recorded from the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration can create jobs from connected apps, but offers an action rather than a trigger. The base plan costs $35 a month for one user, with no term commitment; each added user costs $10 a month. Add-ons are $10 a month each. A 14-day trial is available, but there is no free plan.
STEL Order
STEL Order is management software for appliance repair businesses handling service requests, installations, technicians, products, and payments. It supports job requests, technician assignments, work notes, multi-day tasks, invoicing, and payment workflows. Customer files can hold warranty information, images, audio, video, billing details, transaction history, and contact preferences. The software also tracks customer equipment and assets, product catalogs, bundled products, price lists, and inventory across multiple locations. Native Android and iOS apps support offline work and synchronize data when connectivity returns. Integrations include Shopify, WooCommerce, PrestaShop, PayPal, Stripe, Zapier, n8n, and Make. Its public REST API lets developers read, create, edit, and delete information. The free plan includes catalog, CRM, estimates, billing, expenses, calendar, reports, and a mobile app. Business costs $60 monthly and Pro costs $90 monthly; both include field service management, while API access is listed with Pro. Technical support and onboarding training are available. The maker identifies itself as STEL SOLUTIONS, S.L., with its head office in Murcia, Spain.