Bella vs ReviewTrackers
Bella
bella.salonReviewTrackers
reviewtrackers.comSide by side
| Figure | Bella | ReviewTrackers |
|---|---|---|
| Price from | $39/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 10 | 4 |
| Spec score · Salon Reputation Management Software | 8.2 (#11) | 8.6 (#5) |
| Headquarters | Slidell, Louisiana, United States | ReviewTrackers is headquartered in Chicago, Illinois. |
| Integrations | The pricing page says Joanna books directly into Zenoti or SalonUltimate; it also lists QBO handoff, Plaid-ready controls, and Google Ads visibility and attribution. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Support | The home page lists community support for Reviews Only and business-hours support for Reputation Pro and Customer Recovery. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
Bella
- Reviews Only$39 a month
- Reputation Pro$79 a month
- Bella Lookbook$99 a month
- Anna Jo Starter$129 a month
- Customer Recovery$149 a month
- Pro$299 a month
- Joanna AI Voice + Anna Jo SMS$399 a month
- Joanna AI Voice — Heavy$599 a month
- Studio$599 a month
- Enterprise$1,299 a month
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Bella
Bella is a web-based salon operating app for salons and multi-location operators. Its tools cover review handling, customer recovery, SMS booking, missed-call voice booking, capacity campaigns, QBO review, Google Ads planning, Lookbook, and compliance workflows. Review routing keeps feedback rated one to three stars internal for manager recovery, while guests who give four or five stars are sent to the location’s Google review page. Joanna answers missed calls, collects booking details, sends confirmations, and can route guests to staff. Anna Jo provides booking help, confirmations, review links, recovery messages, and text follow-up without requiring guest logins. Joanna books directly into Zenoti or SalonUltimate; Bella also lists QBO handoff, Plaid-ready controls, and Google Ads visibility and attribution. The maker says Lookbook uses OpenAI zero-data-retention processing, deletes selfies within 24 hours, and provides BIPA-compliant disclosure for Illinois residents. Plans are priced per location without per-stylist seat fees; annual billing saves two months. Reviews Only costs $39 a month for one location and 200 SMS per month, and a 14-day trial is available.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.