Better Impact Volunteer Impact vs WhenToHelp
Better Impact Volunteer Impact
betterimpact.comWhenToHelp
whentohelp.comSide by side
| Figure | Better Impact Volunteer Impact | WhenToHelp |
|---|---|---|
| Price from | $24/mo | $9.17/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 14 |
| Spec score · Event Volunteer Management Software | 9.2 (#2) | 8.4 (#8) |
| Company headquarters | LinkedIn lists headquarters in Hamilton, Ontario, Canada. | The listed company address is 360 E 1st St #301, Tustin, California 92780. |
| Praise: G2 usability | G2 review summaries repeatedly mention ease of navigation, centralized volunteer data and strong customization. | G2 reviewers repeatedly describe the interface, mobile platform and shift claiming or swapping as easy to use. |
| Rating on Capterra | 4.8 out of 5 from 27 reviews | 4.5 out of 5 from 8 reviews |
| Rating on G2 | 4.7 out of 5 from 142 reviews | 4.3 out of 5 from 3 reviews |
| Rating on GetApp | 4.8 out of 5 from 27 reviews | 4.5 out of 5 from 8 reviews |
| Security | Better Impact states ISO/IEC 27001 and 27017 certification, database encryption, permissions, two-factor authentication, SSO and HIPAA compliance. | The privacy policy says accounts are password-protected and data transmissions use SSL encryption. |
| Support | Volunteer Impact includes phone, chat, and email support from Better Impact team members 24 hours a day, 5 days a week. | The maker says support is provided by a US-based center and usually answers email questions within minutes. |
| What it does | Volunteer Impact manages volunteer recruitment, onboarding, scheduling, communications, hours, training and impact reporting in one hosted system. | WhenToHelp is a cloud volunteer scheduling service for creating, publishing, changing and tracking volunteer shifts. |
Plans
Better Impact Volunteer Impact
- Standard$288 a year
- Standard Plus$612 a year
- Enterprise$648 a year
- Enterprise Plus$1,938 a year
- FoundationPriced on request
- GrowthPriced on request
- ImpactPriced on request
WhenToHelp
- WhenToHelp LiteFree
- 1-10 helpers monthly$16 a month
- WhenToHelp Full Version$16 a month
- 11-30 helpers monthly$33 a month
- 31-60 helpers monthly$54 a month
- WhenToHelp Full Version$66, paid once
- 61-100 helpers monthly$78 a month
- 101-150 helpers monthly$97 a month
- 1-10 helpers annual$110 a year
- WhenToHelp Full Version$110 a year
In their own words
Better Impact Volunteer Impact
Better Impact Volunteer Impact is a volunteer management platform that brings volunteer activities and records into one system. Organizations can publish customizable application forms on their websites, while volunteers use a portal or app to choose shifts, view schedules, and log hours. The platform includes eLearning and an online resource library for training, along with email and SMS communications. Reporting and analytics help track volunteer work and analyze programs. It integrates with other Better Impact products and with Sterling Volunteers for background checks; its API provides access to profile and activity data over HTTPS using HTTP Basic Authentication. Better Impact states that its processes and technical security are ISO 27001 certified, and that data is encrypted in transit and at rest with GDPR compliance and optional two-factor authentication. Phone, chat, and email support is available 24 hours a day, five days a week. Pricing is provided on request and is based on accepted and inactive volunteer profiles; applicants, in-process, and archived profiles are not charged. The platform serves nonprofits, faith-based organizations, educational institutions, healthcare systems, parks, and government agencies.
WhenToHelp
WhenToHelp is online scheduling software for organizations coordinating volunteers. Coordinators can build recurring schedules, start from templates, and move shifts with drag-and-drop tools. AutoFill assigns shifts based on volunteer preferences and scheduling constraints. Volunteers can enter time preferences, request time off, take open shifts, and trade shifts through the Tradeboard. Email and text notifications can alert volunteers to schedules and changes. Schedules have configurable views and can be printed; schedule data export is listed as a Full Version feature. Schedules can also be viewed in Google Calendar and Outlook, with automatic export to both. The service is available on the web, Android, and iOS, while its mobile version opens in a phone or tablet browser without a required app download. WhenToHelp Lite is free with limits of 250 volunteers, 100 shifts per week, and 18 months of past schedule information. The Full Version starts at $16 a month for 1–10 helpers. A 30-day trial is available without a credit card.